For this assignment, you will create a PowerPoint presentation prescribin

Question # 00737620 Posted By: shortone Updated on: 09/14/2019 06:31 PM Due on: 09/15/2019
Subject Business Topic General Business Tutorials:
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paper 1

For this assignment, you will create a PowerPoint presentation prescribing a human resource and technology change map. Your goal is to assess human resource recruitment, onboarding, performance review, learning and development, and relationship management as they relate to deploying a new customer relationship management (CRM) software for either Walmart or Amazon. You will focus specifically on employees working in a global customer support call center with one domestic and two international locations. For each element of the human resource phase, noted above, you may consider employee qualifications, abilities, education, and evaluation.

Since this is a significant change for an organization, you should address how appropriate Human Resource management practices can address this disruptive change. Your recommendations should address how the recommended solutions will help your selected organization to use the new CRM to reach its strategic goals better as they relate to the corporate mission and vision.

Length: 8-12 slides; 100-150 words for notes

References:  Include at least 7 scholarly resources.

Mapping and Managing Change

Something is exhilarating and intimidating about change. While most people love new movies, new smartphones, or even enjoy the latest food fad, many others do not respond the same way when something changes within their work environment. Fundamentally, the irony of this is that the new smartphones and the new way to process sales orders in a job are the same things; they are both considered as types of change. The challenge to handle change as a business leader is to recognize when it is time to manage change and when it is time to lead the change.

A principal requirement to understand is that leadership and management, while often used interchangeably, are not the same. This is especially true when it comes to change. Managing change is a two-pronged approach. First, the decision makers must manage the systems, processes, and procedures needed to execute the change. Second, they must lead their team through the changes. Leadership comes by way of inspiration. A leader’s role is to inspire those they lead by sharing their, or the company’s, vision and mission. When people are managed through change instead of being led through change, the ability to maintain and sustain that change is limited.

The act of mapping change and managing change is the combination of leadership application and management in action. As it relates to this course, the objective here is not to define leadership styles, but to recognize that leadership must be paired with management if effective and sustainable change is to occur. The human element or leadership of people includes choosing the right people from the beginning or leading existing team members to have a clear understanding of what the organization wants to achieve. Organizations must effectively map how, when, and where technology is the answer to innovation, and when people are the key element.   

Be sure to review this week's resources carefully.  You are expected to apply the information from these resources when you prepare your assignments.


paper 2


For this assignment, you will take each of the elements addressed earlier in the class and develop a strategic plan for a publicly-traded company of your choice, which was researched using the annual stock report website, company website, and other financial reporting websites. Be sure your plan includes the following:

  1. Share the mission statement.
  2. Include the vision statement.
  3. Identify any stated strategic goals.
  4. Produce a SWOT and PEST analysis.
  5. Assess the company’s competitive advantages.
  6. Provide a corporate strategic plan for sustained innovation in a global marketplace.
  7. Close the paper by addressing recommended solutions for sustained innovation, in light of any potential disruptive innovation.

Length:  The paper should be 10-15 pages, not including a cover page or references. Please consider adding an appendix for any figures or tables.Your paper should demonstrate thoughtful consideration of the ideas and concepts presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards.

References:  Include at least 10 scholarly resources.

Strategic Planning Toward Sustainable Innovation

Throughout this course, you have analyzed organizational capabilities with an eye toward competitive advantage. You assessed an organization's strengths and weaknesses using both a SWOT and a PEST analysis. You then used this to examine the mission, vision, and strategic planning of an organization. All of this was done so that you could see how each of the component pieces fit into the landscape of an innovative and sustainable enterprise competing in a global market. You also examined the impact of disruptive innovation and the Human Resource and technology interaction and the critical need to manage those together.

As you have seen from the previous week’s assignment, there is a lot to know, assess, and plan to lead an innovative and competitive organization. Each of these elements on their own is important, but they are of little value without a strategic plan to ensure organizational success, mission, goals, and vision are met. That strategic vision comes from leaders who can see each of these independent elements as puzzle pieces with a much broader perspective. All of this must be affected with a vision towards not just singular improvement but sustainable strategically managed innovation. Please note, you will research your company by searching and viewing for the annual stock report for your selected company, company web pages, and other financial reporting websites. You should also use any additional resources used for other assignments in this course. You may wish to use a general internet search engine and search for the term “annual reports.”

Be sure to review all course resources carefully.  You are expected to apply the information from these resources when you prepare your assignments.

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Tutorials for this Question
  1. Tutorial # 00737200 Posted By: shortone Posted on: 09/14/2019 06:32 PM
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    The solution of For this assignment, you will create a PowerPoint presentation prescribin...
    Human_Resource_and_Technology_Change_Map.pptx (1063.46 KB)
    Strategic_Planning_Toward_Sustainable_Innovation.docx (30.75 KB)

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