Chapter 9 Preparing Business Reports

21) English has more words than any other language, ________.

A) which makes it an imprecise language for communicating with non-native English speakers

B) which means you have a much greater chance of being understood by non-native English speakers

C) which means that many non-native English speakers will not be familiar with all the vocabulary

D) which can only benefit you when communicating with non-native English speakers

E) which makes it difficult to articulate precisely what you'd like to say

22) Which of the following reports is designed to inform others quickly about the work you have done and to provide documentation for future use?

A) feasibility report

B) meeting minutes

C) evaluation report

D) recommendation report

E) formal report

23) All of the following are true of progress reports EXCEPT

A) they are short, routine business reports

B) they update your status on a long-term project

C) they indicate any potential problems or issues on a project

D) they are considered informational reports

E) they are a type of analytical report

24) The biggest mistake writers make in preparing ________ is to organize them chronologically in narrative style.

A) feasibility reports

B) meeting minutes

C) trip reports

D) progress reports

E) compliance reports

25) Jeremy's supervisor asks him to prepare a trip report. Which of the following best describes the supervisor's motivation in asking for this report?

A) giving Jeremy busywork to keep him occupied until he is ready to begin another assignment

B) making sure Jeremy was actually conducting business and not pleasure on his trip

C) getting a clear picture of the new business opportunities discovered by Jeremy

D) learning of Jeremy's status on his long-term project

E) discovering whether Jeremy thinks a particular plan is feasible

26) All of the following describe communication purposes of a trip report EXCEPT

A) getting a picture of potential new business

B) planning resources for potential new business

C) reviewing and evaluating follow-up plans for trip activities

D) serving as a checklist against which to measure progress on new business opportunities

E) analyzing whether new business plans can be implemented as proposed

27) A new employee was given the responsibility of keeping the minutes at her work team's meetings. What advice would you give her?

A) devote most of the space in your minutes to summarizing the discussion at the meeting

B) bulleted lists are inappropriate

C) the minutes should be action-oriented

D) you must organize the minutes using the categories on the meeting's agenda

E) a table is an ineffective format for these kinds of minutes

________.

A) emphasize decisions

B) be able to be used by someone not in attendance to see what happened at the meeting

C) briefly summarize the discussion at the meeting

D) not be organized by agenda item

E) devote most of their space to documenting action steps

29) Connor's supervisor asks him to analyze whether their plan to start web-based retailing can be implemented as proposed. His supervisor is asking Connor for a(n) ________.

A) trip report

B) feasibility report

C) progress report

D) compliance report

E) investigation report

Anya is creating a formal report on whether her company should expand into a new product line.

30) When creating the title page for her report she should include all of the following EXCEPT

A) title of her report

B) purpose of her report

C) person or organization for whom the report was written

D) author of the report

E) submission date of report