Chapter 9 Preparing Business Reports

11) Reports provide previews in multiple ways, which include all of the following EXCEPT

A) executive summaries

B) abstracts

C) tables of contents

D) appendices

E) introductions

12) An ________ is a separate, stand-alone mini-report inserted at the beginning of a formal analytical report that completely summarizes the report's main ideas and recommendations.

A) introduction

B) abstract

C) executive summary

D) analytical report

E) informational report

13) You are working on a report that will recommend a service provider to whom your company can outsource some routine office tasks. Your report will include a section of background information and research that led to the decision to turn to outsourcing for this problem. Which of the following headings would best help the audience understand the report?

A) Background Information

B) Why Outsourcing?

C) Research Findings

D) Why Did We Choose this Idea?

E) Section I

Emerson is preparing a memo report recommending that his company use an event planner for an upcoming corporate function. He includes all the pertinent information regarding costs, services provided, and why this choice would better serve the company's needs.

14) He also has additional documentation he'd like to add, including descriptions of prior events this agency has planned, photographs of venues, menus, etc. Emerson should include this information ________.

A) in the body of the report

B) as attachments to the report

C) in the appendix

D) as part of the reference list

E) within the bibliography

15) Which of the following should Emerson include in his report?

A) title page

B) inside address

C) heading (To, From, Date, Subject)

D) lettered appendices

E) executive summary

16) When composing his report Emerson should ________.

A) focus in great detail on narrating what he did

B) be a subjective supporter of his recommendation

C) use the passive voice

D) craft elaborate, impressive sentences

E) show that he evaluated the issue with reasonable criteria

17) In terms of evaluating the effectiveness of his report Emerson ________.

A) should not share it with others in advance of sending it to his audience

B) should not share it with others until he has completed two drafts

C) knows that good writers ask for feedback throughout the writing process

D) knows it is inappropriate to share it with others before the text is finalized

E) knows it is unethical to ask for help evaluating his report

18) Approximately 1.5 billion people worldwide speak English, ________ percent of those people speak it as a first language.

A) although less than 10

B) but only 25

C) and nearly 50

D) with almost 60

E) and close to 75

19) If you are preparing a report for readers who are not native English speakers, which of the following would be best to include?

A) Signage installation is regulated, so we must obtain a permit.

B) We will need to get a permit before we can put up a sign.

C) Due to the local regulatory environment, we will need to procure a permit in advance of installing our signage.

D) Local regulations forbid the installation of signage without prior approval.

E) In order to mount our signs as planned, we will need to get authorization in advance.

20) If you are preparing a report for readers who are not native English speakers, which of the following would be best to include?

A) We won't be able to cut any corners on the permit process, as the local authorities are real sticklers for detail.

B) If we don't dot all our i's and cross all our t's on the permit applications, we'll be up to our necks in red tape.

C) We've got to make sure we've got all our ducks in a row permit-wise, so the local authorities don't give us a hard time.

D) We will need to follow the permit process carefully, as the local authorities are very detail oriented.

E) If we don't watch our step on the permit process, we could be in for a rude awakening when it is denied.