BBA 3651 Assessment V

Question 1

1.

Which of the following is TRUE concerning dialogue?

Answer

		Dialogue is made up of opposition from individuals who advocate their positions and convince others.
		Dialogue is made up of group unity, shared meaning, and transformed mindsets.
		Dialogue is made up of logic.
		Dialogue is made up of "beating down" opponents.

4 points

Question 2

1.

Which of the following BEST describes intrinsic rewards?

Answer

		Intrinsic rewards are the internal satisfaction a person receives by performing a particular action.
		Intrinsic rewards are given by another person, typically a supervisor.
		Intrinsic rewards include pay raises and promotions.
		Intrinsic rewards are given to all people within an organization or a specific department.

4 points

Question 3

1.

In the Johari Window, the "open" quadrant:

Answer

		represents information that is known to the individual and unknown to the group.
		represents information that is unknown to the group and unknown to the group.
		represents information that is unknown to the individual and known to the group.
		represents information that is known to the individual and also known to the group.

4 points

Question 4

1.

Which of the following is TRUE about the influence for rich communication channels?

Answer

		The ability to handle one-way, slow, impersonal feedback
		The ability to handle multiple cues simultaneously
		The ability to establish group focus for the communication
		The ability to facilitate slow, two-way feedback

4 points

Question 5

1.

Leaders can persuade others by:

Answer

		keeping noise out of the communication process.
		connecting without emotion.
		adapting goals upon conversation.
		establishing credibility.

4 points

Question 6

1.

__________ are rewards that apply the same to all people within an organization or within a specific category or department.

Answer

4 points

Question 7

1.

__________ is Maslow's theory that proposes that humans are motivated by multiple needs and those needs exist in a hierarchical order.

Answer

4 points

Question 8

1.

__________ is McClelland's theory that proposes that certain types of needs (achievement, affiliation, power) are acquired during an individual's lifetime.

Answer

4 points

Question 9

1.

__________ refers to the forces either internal or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Answer

4 points

Question 10

1.

__________ is a process by which information and understanding are transferred between a sender and a receiver.

Answer

4 points

Question 11

1.

Describe Equity Theory. Use examples from your own experience.

Your response should be at least 200 words in length. You are required to use at least your textbook as a source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Answer

30 points

Question 12

1.

What is motivation? Why is it important for leaders to understand motivation?

Your response should be at least 200 words in length. You are required to use at least your textbook as a source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Answer