CTU Customer Relationship Presentation-The proposal should begin with a brief

Description

Develop a PowerPoint presentation 

The proposal should begin with a brief explanation of each separate technique (1–2 slides).

Present your evaluation of 3–4 of the technique’s strategic contributions to the e-business's market leadership for MedEd/CHC (3–4 slides). The specific techniques that you should evaluate in your plan include the following:

Personalized customer interaction

Customer relationship management (CRM)

Customer experience management (CEM)

Interactive relationship marketing

Mass customization

Customerization

Conclude with a proposed plan integrating at least 3–4 of the strategic techniques to achieve the e-business’s CRM and relationship marketing objectives for MedEd/CHC (4–5 slides).