What were the three main ideas that stood out for you from this

The three questions that each of you must answer in your initial post are:

1. What were the three main ideas that stood out for  you from this chapter?
2. Without repeating information from the textbook, why are those main ideas from the chapter important to you? (In other words, how have you experienced the concepts/principles discussed in this chapter?)
3. How will you use the information in this chapter in your work life AND what outcomes/results do you expect to achieve by doing so?

When writing your initial post that answers these three questions, please label your answers according to the question number (using the numbers 1, 2, and 3). Do not re-write the questions in your answer.