training and development

Question 1

1. The "quid pro quo" type of sexual harassment involves

   Answer

   		using profanity in front of the opposite sex.
   		unwanted touching by another employee.
   		an offer of some job perks by a supervisor in exchange for sexual favors
   		both A & B.
   		all of the above.

4 points

Question 2

1. ________ are qualities of the manager as a person.

   Answer

   		Technical knowledge and skills
   		KSAs
   		Personal traits
   		Value creation skills
   		Interpersonal knowledge and skills

4 points

Question 3

1. For a market leader the technology tends to be _____and the design _____.

   Answer

   		non routine; organic
   		decentralized; non routine
   		routine; mechanistic
   		high tech; unstructured

4 points

Question 4

1. Action Learning is

   Answer

   		where a coach acts like a mentor
   		very similar to on the job training, but for executives
   		where you role play different situations you will be in as an executive
   		none of the above

4 points

Question 5

1. An important decisional role for a manager is:

   Answer

   		leader.
   		spokesperson.
   		entrepreneur.
   		liaison.

4 points

Question 6

1. Which of the following statements is true?

   Answer

   		The turnover of women in salaried jobs is about four times that of men.
   		The turnover of women is double that of men.
   		In the SBI case, it was clear to George Schaffer that Ms. Conner was not one of the best of the new hires.
   		Openness to dissimilarity is a concept that suggests we are all highly likely to rate those who are dissimilar to us lower than those who are not.

4 points

Question 7

1. To understand a manager's development needs, you must first understand _____.

   Answer

   		the strategic direction of the organization
   		the technology of the manager's unit
   		the manager's unit structure in relation to the rest of the organization
   		both B& C
   		all of the above

4 points

Question 8

1. A _____ style is characterized by friendliness, empathy, and concern for meeting employees' needs.

   Answer

   		employee oriented
   		supportive
   		participative
   		directive
   		achievement

4 points

Question 9

1. Onboarding is a term that means

   Answer

   		Taking on more responsibility
   		Buying into the corporate culture of an organization
   		You have been selected for the job
   		None of the above.

4 points

Question 10

1. The SBI case at the beginning of Chapter 10 where the women were treated so differently than the men, took place in

   Answer

   		1950's.
   		1960's.
   		1990's.
   		it did not take place; it was made up to make a point.