JWI581: Assignment 1: Framing the Problem
 
	
JWI 581: Healthcare Informatics
Academic Submissions and Evaluation
Assignment 1: Framing the Problem at Carolinas HealthCare System
Due Sunday, midnight of Week 2 (Weight: 25%)
Overview
Healthcare leaders understand that actions must be based on facts. Which facts are most important,
however, is dependent on how the problem is framed. Failure to adequately define the problem can set in
motion a whole series of misguided undertakings in which irrelevant data is gathered, unnecessary
analyses are completed, and inappropriate decisions are made. This assignment will help you craft a
clear statement of the problem and determine what data is most critical in solving that problem.
Instructions
Create a business brief of 3 pages, based on the case, Carolinas Healthcare System: Consumer
Analytics. Firstly, identify a problem or opportunity from this case that can be addressed through an
informatics approach. Then, in your brief, you will provide background on the organization and frame the
problem or opportunity for stakeholders. Structure your brief using the following six components:
1. Define a clear problem or opportunity that addresses what is important to the organization.
2. Define key data items or variables you want to study that are relevant to the problem or
opportunity.
3. Identify stakeholders for the problem or opportunity, including the stakeholder(s) who will make a
specific decision based on analysis results, once a potential solution to the problem is found.
4. Briefly explain two alternative ways the problem could be addressed, that go beyond what is
presented in the case.
5. Adopt an analytical story type that could help you to communicate the particular problem or
opportunity effectively to an audience (see Chapter 2, pp. 29-40, Davenport & Kim).
6. Describe relevant previous experiences or findings and explain how they relate to the problem or
opportunity from the case. This information may be included in the main body of the brief or
noted in an appendix, whichever is most appropriate for context and flow.
Formatting Requirements:
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Include a Cover page containing the title of the assignment, your name, professor’s name, and
the course title and date
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Include a References page with your sources
The Cover page and the References page are not included in the required page length
Double-spaced, professional font (Times New Roman or Arial), 10-12 font size
Headings are used to identify main topics and subtopics
Paragraphs are separated by a single space
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