HRM 200 Practice-Exam-2014(Chapter 1-17)

Chapter 1

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

1) Human resources management refers to:

A) the management of people in organizations.

B) concepts and techniques for organizing work activities.

C) all managerial activities.

D) concepts and techniques used in leading people at work.

E) management techniques for controlling people at work.

2) The knowledge, education, training, skills, and expertise of a firm's workers is known as:

A) physical capital.

B) management's philosophy.

C) human capital.

D) production capital.

E) cultural diversity.

3) Human resources practices t at support strategy include:

A) performance management.

B) production scheduling.

C) policies and procedures.

D) staffing practices.

E) rewards practices.

4) A company utilizes a system to measure the impact of Human Resources which balances measures relating to financial results, customers, internal business processes and human capital management. This system is knows as the:

A) HRIS.

B) balanced strategy.

C) Human Capital Index.

D) balanced scorecard.