UNE HCA610 2021 January Week 2 Assignment Latest

HCA610 HEALTHCARE QUALITY FOR ENHANCED VALUE-BASED PATIENT OUTCOMES

Week 2 Assignment  

Case Study - Measuring Performance

For any healthcare activity, four performance factors can be measured: structure, process, outcome, and patient experience. Identify one measure from each of these categories that could be used to evaluate the following ambulatory surgery center admission process:

Upon arrival, the patient reports to the center’s registration or admitting area. The patient completes paperwork, provides an identification card, and supplies insurance information if insured.  Money for the patient’s insurance copay or self-pay deposit is collected at this time. Often, patients register on the surgery center’s website before the date of admission to facilitate the registration process. An identification bracelet, including the patient’s name and doctor’s name, is placed around the patient’s wrist. Before any procedure is performed the patient is asked to sign a consent form. If the patient is not feeling well, a family member or caregiver can help the patient complete the admission process.

Describe, in fundamental terms, each measure you selected to evaluate the surgery center’s admission process. What are the numerator and denominator? If the measure does not require a numerator and denominator, explain why.

Suppose the manager of the surgery center’s registration area wants to gather data to report performance results for the measures you have chosen. What data sources could be used to gather information for the measures? Why would these data sources be best for gathering reliable data? How does technology support these processes?

Provide your response in a WORD document that is 3-4 pages (not including cover and reference pages), double-spaced. Use APA style format and citations, conventional grammar, punctuation, and writing mechanics. Your case study response should include:

An introduction that summarizes the case study.

Responses to each of the questions posed in the prompt. When responding to these questions, address the scenario presented in the case.

Offer your own opinion. Explain what you think about the case study. (Support your responses with references from the class readings).

A brief conclusion to the case study.

Refer to the Case Study Rubric in the syllabus or from My Grades for submission guidelines.