Strayer JWI520 week 4 assignment 2

Assignment 2: Case Study - Citibank Performance Evaluation

Due Week 4, Day 7 (180 points)

The specific course learning outcomes associated with this assignment are:

Explain why great people decisions are the most important factor for a manager’s career success.

Use technology and information resources to research issues in people management.

Write clearly and concisely about people management using proper writing mechanics.

Read the “Citibank: Performance Evaluation” case. Assume that you are Lisa Johnson. Write a 4-6 page

paper in which you:

1. Complete Exhibit One to evaluate James McGaran’s performance.

2. Describe the approach you would take in your performance feedback session with James. What

would you say, in what sequence would you say it, and what information would you reference to

back up what you are saying?

3. Assume that as a result of your extraordinary performance in this course, Citibank California has

employed you as a consultant to improve its performance evaluation system. Discuss what

changes in their processes and procedures you would recommend.

Your assignment should adhere to these guidelines:

•

Write in a logical, well-organized conventional business style. Use Times New Roman font size

12 or similar, double space, and leave ample white space per page.

•

All references must follow JWMI style guide and works cited must be cited appropriately. Check

with your professor for any additional instructions on citations.

On the first page or in a header, include the title of the assignment, the student’s name, the

professor’s name, the course title, and the date. Reference pages are not included in the

assignment page length.