saint leo HCM550 Midterm
HCM550 Midterm Exam
You are the executive director of a long-term care facility that has decided to pursue Joint Commission accreditation. Your decision to become a Joint Commission-accredited long term care facility was finalized when you read the attached document titled, “Three More Reasons to Consider Joint Commission Accreditation.” The following excerpt from this document was especially influential:
“Joint Commission-accredited long term care facilitiesoutperform non-accredited facilities in a number of key areas:
· Better quality of care outcomes,
· Fewer overall deficiency citations, and
· Improved resident safety culture” (Joint Commission, 2013).
You also forwarded “Facts About Long Term Care Accreditation” to your director of nursing with the following sections highlighted:
“Benefits of Accreditation
Long term care organizations seek Joint Commission accreditation as a means to improve organization performance, as well as to demonstrate their commitment to quality and safety to external stakeholders. Current research shows that long term care accreditation is a risk reduction activity that reduces the likelihood of negative patient or resident outcomes and incrementally improves an organization’s performance. In addition, accreditation enhances community confidence, supports staff recruitment and education, and provides a structure for organizing business and care processes. Accreditation also allows providers to differentiate themselves in a market of more than 15,000 nursing facilities in the United States” (Joint Commission, 2012).
To earn and maintain accreditation, a long term care organization must undergo an on-site survey by a Joint Commission surveyor(s)… The survey process evaluates actual care processes by tracing patients and residents through the care, treatment and services they receive and also analyzes key operational systems that directly affect the quality and safety of patient or resident care” (Joint Commission, 2012).
For the HCM550 Midterm Exam, draw on, apply, and cite the first seven chapters of the course textbookto write an Action Plan for preparing the long-term care facility for the accreditation site visit:
· Chapter 1: The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives
· Chapter 2: Leadership and Management: A Framework for Action
· Chapter 3: Organization Design and Coordination
· Chapter 4: Motivating People
· Chapter 5: Teams and Team Effectiveness in Health Services Organizations
· Chapter 6: Communication
· Chapter 7: Power, Politics, and Conflict Management
In writing the Action Plan, be action-oriented, in charge, and convey management judgment, confidence, leadership, and passion. The length of the Action Plan should be approximately 2,400 focused, clear, concise, convincing, well-structured, and individuallyauthored words (excluding the list of cited references at the end).Also, apply and cite at least five additional references above and beyond the textbook.Format the Action Plan using double-spaced writing in 12-point font.
Please upload your assignment to the Dropbox named Midterm Exam no later thanSunday 11:59 PM EST/EDT of Module 4.
Burns, L. R., Bradley, E. H., & Weiner, B. J. (2012). Shortell and Kaluzny’s Health Care Management: Organization Design and Behavior(6th ed.). Clifton Park, NY: Delmar Cengage Learning.
Joint Commission. (2012). Facts About Long Term Care Accreditation. Retrieved from
Joint Commission. (2013). Three More Reasons to Consider Joint Commission Accreditation. Retrieved fromhttp://www.jointcommission.org/assets/1/18/NAR_3_reasons_flyer_2013.pdf.