OPS 571-how to apply Statistical Process Control Methods to a business process.

Purpose of Assignment

The purpose of this assignment is for students to learn how to apply Statistical Process Control Methods to a business process.

Assignment Steps

Resources: Microsoft^® Excel^® and PowerPoint^®

Selecta complex continuous process from your personal life or work. The process can be the same as in Week 1 assignment. (My process is the time it takes to discharge a patient after the discharge order is written).

Complete the following:

• Use Microsoft^®Excel^®to calculate the defined process metrics including variation and process capability.
• Use Microsoft^®Excel^®and PowerPoint^®to develop and display a control chart for the process.

Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods.

Evaluate whether the process could benefit from the use of Six Sigma tools.

Develop a 525-word executive summary in which you describe your Statistical Process Control project and include the control chart with SPC.