One of the challenges of facilitating change within an organization is overcoming resistance towards change.

Change resistance.

One of the challenges of facilitating change within an organization is overcoming resistance towards change. Even if a change is for the better, not everyone affected by the change will fully realize its benefit. For example, some people may perceive a change as impacting their work performance negatively (be it in the short or long term), thus making them resistant to said change. As you might expect, too, the opinions about a change vary from person to person. Furthermore, in order to minimize resistance, you have to take the time to understand that perspective. Consider the following scenario:

The CIO of a large multinational corporation is planning to implement an ERP (enterprise resource planning) system throughout the organization with a particular focus on finance, order processing and human resources functions. Currently, these are standalone systems, and the executive responsible for each area has considerable autonomy over his or her area.

For this Discussion, examine this change from the perspective of the employees the change effects. As you view the change from different points of view, identify at least two types of resistance the CIO might encounter from this change. Then, your challenge is to recommend at least one strategy for minimizing this resistance.

To complete this Discussion:

Post: Create an initial post in which you recommend at least one strategy for minimizing resistance to the scenario’s ERP change. Begin by summarizing at least two types of resistance the CIO might encounter. Then, explain why these types of resistance might occur and from whom. Using this information, make your recommendation. You may use existing strategies, modify existing strategies or develop your own strategy. Regardless of your choice, you must fully justify your recommendation. Furthermore, fully state and justify any other choices, assumptions or claims that you make using the suggested Learning Resources for this week and/or your own research.

Respond: Respond to your colleagues.

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