MGT435 Week 2 QUIZ - Which organizational change model does the history of the Apple computing company exemplify

MGT435 Week 2 QUIZ

Question 11 pts

Which organizational change model does the history of the Apple computing company exemplify?

the systems contingency model

environment-industry-organization contingency model

the organizational life-cycle model

resource dependency theory

Question 21 pts

After all nine steps of the action research model are completed, to which step does the process cycle back/return to?

jointly diagnose problem/opportunity/findings with client

consult with OD/change management expert

plan action steps jointly

present feedback to client

Question 31 pts

Large-scale change interventions in firms are typically __________.

unplanned circumstances that serve to enhance an organization’s effectiveness

unplanned circumstances that serve to inhibit an organization’s effectiveness

planned actions designed to enhance an organization’s effectiveness

planned actions designed to prevent management from laying off staff members

Question 41 pts

Of all the nine action research phases, which is considered to be the “go” phase?

identify the problem or opportunity

implement

collect data

present feedback to the client

Question 51 pts

Which organizational change model stresses the importance of applying a historical analysis of changes that have occurred over the course of a company’s development?

the systems contingency model

the environment-industry-organization contingency model

the organizational life-cycle model

the resource dependency theory

Question 61 pts

First-order (adaptive) changes are __________.

large, sweeping, and fundamental

long term and irreversible

transformational

small scale and incremental

Question 71 pts

Resistance to organizational change can __________.

greatly impact the process as a whole if it is not accounted for

be countered only by using the appreciative inquiry model

be safely ignored as irrelevant to the success of the project

be countered only by using the eight-step approach

Question 81 pts

What is the term for a problem or opportunity that is critical for requiring a planned change?

diagnostic trigger

level of intervention

appreciative inquiry

presenting issue

Question 91 pts

The task of preparing people for organizational change typically falls upon __________.

organizational change theorists

leaders of the organization

outside consultants

lower-level employees

Question 101 pts

Which of the following is NOT among the “four Ds” of the appreciative inquiry model?

dream

design

differentiate

discover