Kaplan CM310 unit 1 quiz

Date and Time Started:

5/19/2015 12:16:40 AM

Time Spent:

13 min , 58 secs

Points Received:

18 / 20 (90%)

Question Type:

# Of Questions:

# Correct:

Multiple Choice

10

9

Question 1.

Question :

According to the text, when it comes to managing conflict, most people:

Question 2.

Question :

Which of the following is NOT an essential feature of Wilmot and Hocker’s definition of interpersonal conflict?

Question 3.

Question :

Terry and Pat have been in a committed romantic relationship for the last five years. Both an increased intensity and frequency of conflict have characterized their relationship. Recently both of them have become less invested in the relationship and have sought out others to fulfill some of their needs for affection, inclusion, and control. Basically, they don’t rely on each other for much and have come to expect less and less from each other. Terry and Pat’s choices reflect which of the five features that contribute to destructive conflict.

Question 4.

Question :

Suki and Laura are best friends. Laura feels betrayed because Suki is so caught up in her new relationship with her boyfriend that she doesn’t appear to have time for Laura. In this instance, the conflict is fueled by:

Question 5.

Question :

1. A spiral that moves only in one direction – upward and onward – is an example of a(n) ______________ spiral.

Question 6.

Question :

Which of the following is a potential benefit of conflict for interpersonal relationships?

Question 7.

Question :

According to your text, __________ criticize more than __________.

Question 8.

Question :

Wilmot and Hocker discuss several benefits of improving your conflict management skills. Which of the following is one of those benefits?

Question 9.

Question :

Most expressed struggles are activated by:

Question 10.

Question :

Adam was taking a public speaking class and was angry with his instructor. All of his friends were getting good grades except him, and they all told him that he made the best presentations. The instructor's evaluations of his presentations all stated that they were amusing, but were also provided an inadequate explanation of the topic. Adam asked his instructor why all his friends (all his friends in the class happen to be females) were getting good grades and he was not. Adam thought he was learning to be a better speaker and that the instructor was biased towards the females, being one herself. However, Adam did not realize that there were other males in the class getting good grades. This conflict escalated because of: