IFSm301 KALCH Distribution Company (KDC) IT Strategic Plan, Part 2

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IFSm301 KALCH Distribution Company (KDC) IT Strategic Plan, Part 2

Question # 00508840 Posted By: rey_writer Updated on: 04/07/2017 11:39 PM Due on: 04/08/2017

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KALCH Distribution Company (KDC) IT Strategic Plan, Part 2

Before you begin this assignment, be sure you have read the “KALCH Distribution Company Case Study” and the feedback you received on your IT Strategic Plan Part 1 assignment. Also, be sure you have read the course content materials that have been assigned to this point.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to complete the development of an Information Technology Strategic Plan (ITSP) to support the strategic direction of KALCH Distribution Company (KDC). This assignment specifically addresses the following course outcomes to enable you to:

• identify, define, and explain the concepts of information technology governance and management

• apply best practices in information technology management and governance to make, defend, and justify an IT decision

IT Strategic Plan for KALCH Distribution Company

For the previous assignment, you developed Part 1 of an IT Strategic Plan for KDC. For this assignment, you will incorporate any needed changes resulting from the feedback you received on your Part 1 assignment and you will add Part 2. Part 2 will include an IT project that you are proposing that KDC undertake. This new project will be included in the IT Portfolio section of Part 2, and will be further described in a future assignment, the “IT Decision Paper.” The entire ITSP will be submitted as a single document for this assignment.

Assignment

First, you should make any changes to your Part 1 assignment, as indicated in the feedback you received. Then, you will develop Part 2 of the ITSP for KALCH Distribution Company, using the outline below, and add it to Part 1. A single, complete ITSP, with both Parts 1 and 2 will be submitted for this assignment. Note that Part 2 includes a project you are proposing that KDC undertake. In addition to the course materials, at least one external resource (resource other than those provided in the class) must be used.

Two or more cited references will earn top credit. Use a separate References page to list just the references you have cited. Remember to use the APA formatting rules and correctly cite and reference your sources with APA format. Use the Grading Rubric to be sure you have covered everything. Submit your paper as a Microsoft Word document, or a document that can be read using Word, with your last name included in the filename.

Please use this outline to build Part 2 of your IT Strategic Plan. Use the numbering and headings shown below.

Part Two

1. IT Strategies - Write at least three IT strategies (four or more will earn top credit) and explain how they align to one or more of the business strategies, including the compliance requirements, articulated in the Case Study. If these business strategies were not included in your Part 1 paper, you should add these strategies into Part 1 prior to submitting this assignment. When the full ITSP is submitted for this assignment, there should be a clear link between the business strategies in Part 1 and the IT Strategies in Part 2. Provide at least one internal IT strategy and two business-enabling IT strategies and identify each as either and internal or business-enabling

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strategy. Refer to the reading on “Creating a Future Vision for the Chief Information Officer” for an explanation of internal and external (business-enabling) IT strategies.

2. IT Roadmap - The overall IT Roadmap shows the systems that are currently in development or are planned to start within the time frame shown. It is a summary of projects to support your proposed strategy. You should review the case study and identify the new systems that the stakeholders are requesting or that KDC has decided to implement. Each of these systems should be entered into the table below under the appropriate functional area, such as marketing or finance. Then, the time frame for developing the system should be presented as a bar in the table. The table covers a six-quarter time frame shown, with each quarter having three months. Thus, the six-quarter time frame looks out a year and a half into the development and implementation of the strategy. Of course, the entire implementation may take longer, but six-quarters allows both short term and long term to be viewed at a glance. For purposes of this assignment, only the projected timeframes to develop the projects are required. The table below shows the five functional areas of an example company and two systems for each area. To develop your roadmap, use a table like the one below to create a timeline; you can copy the table, insert the functional areas and systems that are discussed in the Case Study, and use ‘insert shape – rectangle’ to insert the bars showing the timeframes for development of each. The functional areas and projects in development, and their timeframes should be extracted from the Case Study. Be sure to include an introductory paragraph to explain the table that will follow.

Projects by

Functional Area

Qtr. 1

Qtr. 2

Qtr. 3

Qtr. 4

Qtr. 5

Qtr. 6

Sales

Sales Force Automation

Online Quoting

Product Development

Collaboration – Wikis, Blogs

Showcase Company Products

Marketing

Customer Experience

Marketing Analytics

Finance

Business Intelligence

Global Payroll

Technical Support

Network Upgrade

Data Center Move

3. Proposed Project: Next, you will propose a new IT project to support at least one of the strategies in section 1 above, and include it in the Table above. Use a different color font to indicate this new project and insert it with the appropriate functional area in your table. In Section 3, describe how your proposed project will supplement the current IT development projects in supporting the business of KDC. In a future assignment, you will use this project to develop an “IT Decision Paper”; therefore, you should look at that assignment to be sure the project you propose will be appropriate for that assignment as well. (You can propose a

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specific vendor package though it is not necessary. However, if you are incorporating an integrated solution, you should discuss the various features of the package that are appropriate for the study. Solutions such as backups, training of employees, utilizing social media and involving Human Resources are not appropriate solutions for this assignment.) Refer to Case Study for ideas for a new project. This is a major part of the next assignment. Give this some thought.

4. Risk Management – List and explain at least three risks (four or more will earn top credit) that Leona should be prepared to manage as she executes her plans. What risk management techniques can she use for each one to try to prevent and/or mitigate them (accept, reject, transfer or mitigate)? Discuss specifics, related to the case study in your response. This is a good area to do some external research – see what you can find on the web about IT project risks and risk management. (Review the document “IHS Risk Management Guide” found under Additional Resources and in the Week 3 readings.)

5. Business Continuity Planning– List and explain the steps Leona should take to develop a Business Continuity Plan for KDC so she can be sure that the most important systems will remain operational in the event of a catastrophe. Include who should be involved in its development. In addition, from the Case Study, identify what you consider the three most important systems currently in use at KDC along with justification of your choices. Explain the steps Leona can take to ensure those systems continue to be available for KDC in the event of a local catastrophe. (Review course materials on the Business Continuity Plan.)

The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course concepts from the course and addressed all parts of the assignment. The project you propose is not as important as that it makes sense considering the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.

GRADING RUBRIC:

Criterion

90-100%

80-89%

70-79%

60-69%

< 60%

Possible

Far Above

Above

Meets

Below

Well Below

Points

Standards

IT

18-20 Points

16-17 Points

14-15 Points

12-13 Points

0-11 Points

20

Strategies

Four or more IT

Three IT

Fewer than 3

Few or no IT

strategies

strategies (2

IT strategies (2

Strategies are

(including at least

(including 2

business enabling

business

included;

2 business

business

strategies and 1

enabling

strategies do

enabling

internal IT

strategies and

not relate to

strategies and 1

strategy) are

1 internal IT

the Case

internal IT

listed and aligned

strategy) are

Study; and/or

strategy) are

to the business

presented; one

are poorly

presented and

strategies

or more are not

written and do

are clearly and

articulated in the

appropriately

not convey the

appropriately tied

appropriately

Case Study. All

tied to business

information.

to the business

tied to the

business

strategies

business

strategies cited

articulated in

articulated in the

strategies

are now included

the Case Study;

Case Study and

articulated in the

in Part 1. There is

and/or business

listed in Part 1;

Case Study and

a clear link

strategies are

demonstrates

listed in Part 1;

between the

not listed in

thorough

demonstrates

business

Part 1.

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3

Criterion

90-100%

80-89%

70-79%

60-69%

< 60%

Possible

Far Above

Above

Meets

Below

Well Below

Points

Standards

understanding of

strategies in Part

course concepts,

1 and the IT

analysis and

Strategies in Part

critical thinking.

2.

IT

18-20 Points

16-17 Points

14-15 Points

12-13 Points

0-11 Points

20

Portfolio

This section

This section is

Little or no

includes an

somewhat

information is

effective and

appropriate

introductory

incomplete

provided on

well-written

introductory

paragraph that

(lacking in

the IT

introductory

paragraph that

applies to the

introduction or

Portfolio; table

paragraph that is

is applicable to

Case Study. The

required table,

is missing;

applicable to the

the Case Study

IT Portfolio

or table content

and/or

Case Study and

and the table

roadmap table

is incomplete);

information

the table that

that follows.

shows the

and/or is not

presented

follows. The IT

The IT Portfolio

functional areas

applicable to

does not apply

Portfolio roadmap

roadmap table

and projects in

the Case Study.

to the Case

table of systems

of systems in

development, and

Study.

in development

development

their timeframes

accurately

extracted from the

reflects the

Case Study.

information

presented in the

Case Study

(functional areas,

(functional

systems, and

areas, systems,

timelines); and

and timelines);

demonstrates

and

thorough

demonstrates

understanding of

course concepts,

analysis and

critical thinking.

Table is very

Table is

professionally

presented, uses a

presented, uses

logical and easily

a logical

understandable

structure, and

spelling is

correct.

Proposed

9-10 Points

8 Points

7 Points

6 Points

0-5 Points

10

Project

The IT project

A new IT project

The IT project

No Proposed

proposed is

that supports at

proposed is not

Project is

appropriate to

least one of the

appropriate to

included; or

the Case Study,

strategies in

the Case Study;

proposed

is aligned to a

section 1 above,

is not correctly

project is not

functional area,

has been included

aligned to a

appropriate to

supports at least

it in the

functional area;

the Case

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4

Criterion

90-100%

80-89%

70-79%

60-69%

< 60%

Possible

Far Above

Above

Meets

Below

Well Below

Points

Standards

one strategy in

appropriate

and/or is not

Study and/or

Section 1 above,

functional area in

listed in the

is not

and is included in

and is included

the Table above,

table. And/or

explained.

the table. The

in the table.

using a different

the explanation

explanation of

The explanation

color font. The

of how it

how it

of how it

explanation

supplements

supplements the

includes how the

the current IT

current IT

proposed project

projects in

supplements the

development is

current IT

not clear, or is

clear and

clear and is

development

missing.

convincing and is

aligned to the

projects in

clearly aligned to

business in the

supporting the

the business in

Case Study;

business in the

the Case Study;

demonstrates

Case Study.

demonstrates

understanding of

thorough

course concepts,

understanding of

analysis and

course concepts,

critical thinking.

analysis and

critical thinking.

Risk

14-15 Points

12-13 Points

10-11 Points

9 Points

0-8 Points

15

Manage-

ment

Four or more

At least three

Three risks are

Fewer than

Risk

risks are listed

listed and

three risks are

Management

and fully

explained, along

listed and/or

section is not

explained, along

with techniques to

explained;

included; few

with techniques

prevent and/or

lacking in some

risks are listed

to prevent and/or

to prevent

mitigate them;

techniques to

or explained;

mitigate them;

and/or mitigate

risks and

prevent and/or

and/or risks/

risks and

them; risks and

techniques are

mitigate them;

techniques do

techniques

appropriate for

and/or risks

not apply to

identified are

the Case Study.

and techniques

the Case

appropriate for

are not

Study.

the Case Study;

appropriate for

section is well

demonstrates

the Case Study.

written with

good

reference used to

understanding of

support

course concepts,

explanation;

analysis and

demonstrates

critical thinking.

thorough

understanding of

course concepts,

analysis and

critical thinking.

Business

14-15 Points

12-13 Points

10-11 Points

9 Points

0-8 Points

15

Continuity

Planning

Business

Continuity

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5

Criterion

90-100%

80-89%

70-79%

60-69%

< 60%

Possible

Far Above

Above

Meets

Below

Well Below

Points

Standards

Planning (BCP)

Planning

Planning is not

section

section covers the

section is

included, or

thoroughly covers

completely

major steps

incomplete

severely

the steps needed

covers the steps

needed to develop

(lacking in

lacking in

to develop a BCP

needed to

a BCP and

major steps,

completeness

and correctly

develop a BCP

identifies the

participants,

and/or

identifies the

and correctly

participants; three

identification of

applicability to

participants;

identifies the

systems important

3 important

the Case

three systems

participants;

to the Case Study

systems and/or

Study.

important to the

three systems

are listed with

steps to ensure

Case Study are

important to the

steps to ensure

their continued

listed with

Case Study are

their continued

availability);and

complete steps to

listed with steps

availability;

/or is not

ensure their

to ensure their

responses are

applicable to

continued

appropriate to the

the Case Study.

availability;

Case Study.

responses are

appropriate to

the Case Study;

demonstrates

thorough

understanding of

course concepts,

analysis and

critical thinking.

External

9-10 Points

8 Points

7 Points

6 Points

0-5 Points

10

Research

Two or more

At least one

A source other

No external

sources other

source other

source other than

than the class

research is

than the class

the class materials

materials may

incorporated

materials are

materials is

is used and

be used, but is

or reference

incorporated, are

incorporated and

properly

not properly

listed is not

substantive and

used effectively.

incorporated into

incorporated,

cited within

are used

Source(s) are

the text.

and/or is not

text.

effectively.

relevant and

Reference is cited

relevant or

Sources used are

contribute to the

using APA style.

timely; and/or

relevant and

analysis.

APA style for

timely, contribute

References are

references and

to the analysis

appropriately

citations is not

and support

incorporated and

followed.

conclusions.

cited using APA

References are

style.

appropriately

incorporated and

cited using APA

style.

Report

9-10 Points

8 Points

7 Points

6 Points

0-5 Points

10

Format

ITSP includes

ITSP includes Part

ITSP does not

ITSP is

Part 1 (updated/

1 (updated/

include Part 1;

extremely

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6

Criterion

90-100%

80-89%

70-79%

60-69%

< 60%

Possible

Far Above

Above

Meets

Below

Well Below

Points

Standards

corrected as

Part 1 has not

poorly written

needed) and Part

needed) and

needed) and Part

been updated

has many

2, integrated into

Part 2. ITSP

2. ITSP has some

or corrected;

grammar

a cohesive

reflects effective

organization; may

ITSP is not well

and/or spelling

document; ITSP

organization.

have some errors

organized;

errors, or does

is very well

Few errors in

in sentence

and/or contains

not convey the

written and easy

sentence

structure,

several

information.

to read; uses

structure,

grammar and

grammar

correct sentence

grammar, and

spelling.

and/or spelling

structure,

spelling;

errors.

grammar and

presented in a

spelling;

professional

presented in a

format.

professional

format.

TOTAL

100

Possible

Points

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Solution: IFSm301 KALCH Distribution Company (KDC) IT Strategic Plan, Part 2

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