IFSM 301 quiz 1 - The elements of an improvement road map

University of Maryland IFSM 301 quiz 1
Question 1
The elements of an improvement road map include (select all that apply):
a) people
b) technology
c) future vision
d) process
Question 2
An organization’s future vision should include major IT strategies that an organization plans to employ in upcoming years to assist business partners in achieving their business strategies.
a) True
b) False
Question 3
One of the key elements that constitute the successful conclusion of IT strategy includes strategic road map construction.
a) True
b) False
Question 4
When building a strategically-aligned organization, it is not important to utilize key performance measures for what is managed.
a) True
b) False
Question 5
When a team desires to achieve shared goals, issue sharing among the team members encourages innovation but gains their buy-in later in the project.
a) True
b) False
Question 6
The textbook lays out an IT Strategic Alignment Framework that reflects a hierarchy of business value. Which choice from this list of functions properly reflects the order of increasing business value?
a) Strategic Alignment, Value Attainment, Project Delivery, and Support Delivery
b) Support Delivery, Value Attainment, Project Delivery, and Strategic Alignment
c) Project Delivery, Support Delivery, Strategic Alignment, and Value Attainment
d) Support Delivery, Project Delivery, Value Attainment, and Strategic Alignment
Question 7
Several management decisions are included in support delivery including:
a) Service level
b) Cost
c) Overall investment
d) A & C
Question 8
Summarizing the Improvement Road Map includes elements such as:
a) Risks
b) Milestones
c) Objectives
d) All of the above.
Question 9
A successful process for value attainment includes:
a) Proper oversight of projects.
b) A commitment by both IT and the business to manage requirements.
c) A basic knowledge of the business.
d) None of the above.
Question 10
A support delivery process is a key function in strategically aligned organizations for governing the project delivery process.
a) True
b) False

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Solution: IFSM 301 quiz 1 - The elements of an improvement road map