Discussion 4 - Change management certainly includes

Discussion Question

Question 4:

Change management certainly includes overcoming resistance. But the reasons for change come from factors such as increasing product quality, achieving a higher customer satisfaction, increasing staff satisfaction, achieving higher cost efficiency, expanding into new markets, and many combinations of these and more.

Respond to the following in a minimum words: 

Think of a time where a change was implemented at your past or present organization.

· How effectively was that change managed?

· What was done well, and what could have been done better to manage the change?

· What were your experiences with the change, and what might you have done differently, knowing what you know about change management now?