The
__________ HR group may provide specialized support for organizational
change.
Question 2 of 20
5.0/ 5.0 Points
Which
of the following is an issue that HR managers have to deal with today?
Question 3 of 20
0.0/ 5.0 Points
All
of the following are new HRM skills except __________.
Question 4 of 20
5.0/ 5.0 Points
Which
of the following is an example of HR management’s changing role?
Question 5 of 20
5.0/ 5.0 Points
__________
maintain contact within the community and publicize openings.
Question 6 of 20
5.0/ 5.0 Points
Over
the next few years, employers may face a severe labor shortage because
__________.
Question 7 of 20
5.0/ 5.0 Points
The
proportion of younger workers in the workforce is projected to __________.
Question 8 of 20
5.0/ 5.0 Points
HR
managers who pass certification exams in human resource management are
knowledgeable in all of the following aspects except __________.
Question 9 of 20
5.0/ 5.0 Points
A(n.
__________ examines current organizational practices for potential action
violations.
Question 10 of 20
5.0/ 5.0 Points
A
__________ is a company’s plan for how it will balance its internal strengths
and weaknesses with external opportunities and threats in order to maintain a
competitive advantage.
Question 11 of 20
5.0/ 5.0 Points
The
________ HR group works with the top management team to develop long range
plans for the company.
Question 12 of 20
5.0/ 5.0 Points
__________
refers to the practices and policies you need to carry out the personnel
aspects of your management job.
Question 13 of 20
5.0/ 5.0 Points
Which
of the following demographic issues represents a challenge for human resource
managers?
Question 14 of 20
0.0/ 5.0 Points
__________
are specifically responsible for assisting and advising line managers in
areas such as recruiting, hiring, and compensation.
Question 15 of 20
5.0/ 5.0 Points
No
manager wants to __________.
Question 16 of 20
5.0/ 5.0 Points
In
today’s business environment, __________ are often the firm’s main source of
competitive advantage.
Question 17 of 20
5.0/ 5.0 Points
Which
organization provides professional certification for human resource managers?
Question 18 of 20
5.0/ 5.0 Points
What
tactic will employers likely have to take to fill openings left by retiring
employees?
Question 19 of 20
5.0/ 5.0 Points
A
__________ is a system that enables employees to manage their own benefits
and update their personal information.
Question 20 of 20
5.0/ 5.0 Points
Workers
who hold multiple jobs or are contingent or part-time are called __________.
Ashworth M01D exam
2
Part
1 of 1 -
90.0/ 100.0 Points
Question 1 of 20
5.0/ 5.0 Points
On-the-job
training can be accomplished through the use of all of the following
techniques except __________.
Question 2 of 20
5.0/ 5.0 Points
Orientation
typically includes information on __________.
Question 3 of 20
5.0/ 5.0 Points
To
improve the orientation process, some firms provide their incoming managers
with __________.
Question 4 of 20
5.0/ 5.0 Points
__________
training is a method in which trainees learn on actual or simulated
equipment but are trained away from the job.
Question 5 of 20
5.0/ 5.0 Points
__________
is a special approach to organizational change in which the employees
diagnose, formulate, and implement the change that’s required.
Question 6 of 20
5.0/ 5.0 Points
The
basic aim of __________ is to increase the participant’s insight into his
or her own behavior and the behavior of others by encouraging an open
expression of feelings in a trainer-guided group.
Question 7 of 20
5.0/ 5.0 Points
The
__________ process includes improving the firm’s future performance and
making sense of terms of the firm’s strategy and goals.
Question 8 of 20
5.0/ 5.0 Points
A
structured process by which people become skilled workers through a
combination of classroom instruction and on-the-job training is called
__________.
Question 9 of 20
5.0/ 5.0 Points
Any
attempt to improve managerial performance by imparting knowledge, changing
attitudes, or increasing skills is called __________.
Question 10 of 20
0.0/ 5.0 Points
What
percentage of learning on the job comes from informal learning?
Question 11 of 20
5.0/ 5.0 Points
__________
is a detailed study of the job to determine what specific skills the job
requires.
Question 12 of 20
5.0/ 5.0 Points
Gathering
data about the organization and its operations and attitudes with an eye
toward solving a particular problem is __________ research.
Question 13 of 20
5.0/ 5.0 Points
In
the __________ method, a manager is presented with a written description of
an organizational problem to diagnose and solve.
Question 14 of 20
5.0/ 5.0 Points
Who
performs the initial orientation?
Question 15 of 20
5.0/ 5.0 Points
Delivering
learning content on demand via electronic devices when needed is termed
__________ learning.
Question 16 of 20
5.0/ 5.0 Points
The
process of verifying that there is a performance deficiency and determining
whether such deficiencies should be corrected through training or through
some other means is called __________.
Question 17 of 20
5.0/ 5.0 Points
__________
is a section of an employer’s website that offers employees online access
to many or all of the training courses employees need to succeed at their
jobs.
Question 18 of 20
5.0/ 5.0 Points
Which
of the following characterizes training today?
Question 19 of 20
0.0/ 5.0 Points
A
successful orientation should achieve which of the following?
Question 20 of 20
5.0/ 5.0 Points
Employee
__________ provides new employees with the basic background information
required to perform their jobs satisfactorily.
Ashworth M01D exam 3
Part 1 of 1 -
90.0/ 100.0 Points
Question
1 of 20
5.0/ 5.0 Points
On-the-job training can be accomplished through
the use of all of the following techniques except __________.
A. coaching
B. programmed learning
C. understudy
D. job rotation
Question
2 of 20
5.0/ 5.0 Points
Orientation typically includes information on
__________.
A. employee benefits
B. daily routine
C. safety measures
D. all of the above
Question
3 of 20
5.0/ 5.0 Points
To improve the orientation process, some firms
provide their incoming managers with __________.
A. preloaded personal digital assistants
B. disks containing discussions of corporate
culture
C. a free breakfast
D. A and B only
Question
4 of 20
5.0/ 5.0 Points
__________ training is a method in which
trainees learn on actual or simulated equipment but are trained away from
the job.
A. Vestibule
B. Apprenticeship
C. Cubicle
D. Job instruction
Question
5 of 20
5.0/ 5.0 Points
__________ is a special approach to
organizational change in which the employees diagnose, formulate, and
implement the change that’s required.
A. Managerial development
B. Action research
C. Succession planning
D. Organizational development
Question
6 of 20
5.0/ 5.0 Points
The basic aim of __________ is to increase the
participant’s insight into his or her own behavior and the behavior of
others by encouraging an open expression of feelings in a trainer-guided
group.
A. sensitivity training
B. action research
C. group therapy
D. coaching
Question
7 of 20
5.0/ 5.0 Points
The __________ process includes improving the
firm’s future performance and making sense of terms of the firm’s strategy
and goals.
A. management development
B. management skills inventory
C. action planning
D. performance support
Question
8 of 20
5.0/ 5.0 Points
A structured process by which people become
skilled workers through a combination of classroom instruction and
on-the-job training is called __________.
A. job instruction training
B. understudy training
C. programmed learning
D. apprenticeship training
Question
9 of 20
5.0/ 5.0 Points
Any attempt to improve managerial performance
by imparting knowledge, changing attitudes, or increasing skills is called
__________.
A. diversity training
B. on-the-job training
C. performance improvement programs
D. management development
Question
10 of 20
0.0/ 5.0 Points
What percentage of learning on the job comes
from informal learning?
A. 80
B. 75
C. 90
D. 45
Question
11 of 20
5.0/ 5.0 Points
__________ is a detailed study of the job to
determine what specific skills the job requires.
A. Needs analysis
B. Task analysis
C. Performance analysis
D. Training strategy
Question
12 of 20
5.0/ 5.0 Points
Gathering data about the organization and its
operations and attitudes with an eye toward solving a particular problem is
__________ research.
A. action
B. progressive
C. proactive
D. team-building
Question
13 of 20
5.0/ 5.0 Points
In the __________ method, a manager is
presented with a written description of an organizational problem to
diagnose and solve.
A. case study
B. diagnose and learn
C. action learning
D. job rotation
Question
14 of 20
5.0/ 5.0 Points
Who performs the initial orientation?
A. an HR specialist
B. the supervisor
C. neither A nor B
D. both A and B
Question
15 of 20
5.0/ 5.0 Points
Delivering learning content on demand via
electronic devices when needed is termed __________ learning.
A. mobile
B. cell-based
C. demand driven
D. all of the above
Question
16 of 20
5.0/ 5.0 Points
The process of verifying that there is a
performance deficiency and determining whether such deficiencies should be
corrected through training or through some other means is called
__________.
A. needs analysis
B. task analysis
C. performance analysis
D. development planning
Question
17 of 20
5.0/ 5.0 Points
__________ is a section of an employer’s
website that offers employees online access to many or all of the training
courses employees need to succeed at their jobs.
A. Videospace
B. A learning portal
C. A training portal
D. none of the above
Question
18 of 20
5.0/ 5.0 Points
Which of the following characterizes training
today?
A. Training is increasingly more strategic.
B. Training is more prevalent in the higher
levels of an organization.
C. Training is developing a great reputation
for getting results.
D. Training is being evaluated extensively.
Question
19 of 20
0.0/ 5.0 Points
A successful orientation should achieve which
of the following?
A. The new employee should feel welcome.
B. The new employee should understand the
organization in a broad sense.
C. The new employee should have clear
understanding of what is expected.
D. All of the above.
Question
20 of 20
5.0/ 5.0 Points
Employee __________ provides new employees with
the basic background information required to perform their jobs
satisfactorily.
A. recruitment
B. selection
C. orientation
D. development
Ashworth M01D exam 5
Part
1 of 2 - Lesson 4 Questions
50.0/ 50.0 Points
Question 1 of 40
2.5/ 2.5 Points
When
a supervisor must criticize a subordinate in an appraisal interview, it is
best to __________.
Question 2 of 40
2.5/ 2.5 Points
Performance
appraisals may be conducted by __________.
Question 3 of 40
2.5/ 2.5 Points
Jackie
is working with a coach to identify her personal skills and interests. Then
she plans to get information about opportunities that fit her skills and
interests and set career goals for what she seeks to accomplish. Jackie is
in the midst of __________.
Question 4 of 40
2.5/ 2.5 Points
Miranda
wants to become a partner at her law firm. But she is worried because
everyone understands that 70-hour work weeks are the norm for someone
striving to become a partner. Miranda wants to be fair to her family as
well as excel at work. To address this problem, the law firm could help by
__________.
Question 5 of 40
2.5/ 2.5 Points
Behaviorally
anchored rating scale (BARS. refers to an appraisal method, which
__________.
Question 6 of 40
2.5/ 2.5 Points
Peer
appraisals have been shown to result in a(n. __________.
Question 7 of 40
2.5/ 2.5 Points
Career
development refers to the __________.
Question 8 of 40
2.5/ 2.5 Points
Which
of the following best captures the meaning of the term glass ceiling?
Question 9 of 40
2.5/ 2.5 Points
Who
is the primary person responsible for doing the actual appraising of an
employee’s performance?
Question 10 of 40
2.5/ 2.5 Points
John,
the supervisor of the manufacturing department, is in the process of
evaluating his staff’s performance. He has determined that 15% of the group
will be identified as high performers, 20% as above-average performers, 30%
as average performers, 20% as below-average performers, and 15% as poor
performers. John is using a __________ method.
Question 11 of 40
2.5/ 2.5 Points
Managers
following a traditional performance appraisal system will typically meet
with employees on a __________ basis.
Question 12 of 40
2.5/ 2.5 Points
When
an employee’s personal characteristics such as gender influence a
supervisor’s evaluation of his or her performance, the problem of
__________ has occurred.
Question 13 of 40
2.5/ 2.5 Points
What
process allows top management to diagnose the management styles of
supervisors, identify potential “people” problems, and take corrective
action with individual supervisors as necessary?
Question 14 of 40
2.5/ 2.5 Points
Jason
is generally considered unfriendly at work. His supervisor rates him low on
the trait “gets along well with others” but also rates him lower on other
traits unrelated to socialization at work. Jason’s performance appraisal
may be unfair due to __________.
Question 15 of 40
2.5/ 2.5 Points
When
goal setting, performance appraisal, and development are consolidated into
a single, common system designed to ensure that employee performance
supports a company’s strategy, it is called __________.
Solution: Ashworth M01D full course (all quiz and discussion)