trident MGT501 full class (case+slp+discussion) october 2019

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MGT501

Module 1 - Background

 

 

 

Discussion: Week 1: How to design jobs to enhance satisfaction and motivation: Job Characteristics Model

 

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Each module’s Discussion Forum in this class has two topics – one for the first week and another for the second. 

In the Module 1 Discussion Forum be sure to post your responses using the background material, including the reading and video on the Job Characteristics Model. Here is a shorter synopsis of that material:

Louis, D. J. (2016) Notes on the Job Characteristics Model.

In Week 1, consider a job you have held that you did NOT find motivating. What job characteristics were missing? Look at another student’s post and suggest some ways that a manager could redesign that job to enhance one or more job characteristics and increase the motivating properties of that job. When someone has posted to your original job characteristics, go back and comment on whether or not the suggested changes would have made you feel more motivated. Why or why not? 

(Besides the source listed above, introduce and cite at least one other source of information for your initial post.)

Remember, after you submit your answer to the Discussion this week, you also need to respond to at least two of your classmates’ posts. 

(In total for this module’s two-part Discussion you should have contributed to at least two Discussion Question posts and four response posts to your classmates.

You MUST participate in BOTH Week 1 and Week 2 Discussions to get credit for this module’s Discussion. 

Posting early each week will allow for more opportunities for leading the discussions, making substantial contributions, and engaging in meaningful and mutual discussions with others.

 

 

 

 

Discussion: Week 2: How to design jobs to enhance satisfaction and motivation: Job Characteristics Model

 

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Read the following: Herzberg’s Motivation-Hygiene Theory.

http://www.netmba.com/mgmt/ob/motivation/herzberg/

Herzberg’s Theory suggests that pay and benefits are not motivators, because they do not satisfy the worker (who doesn’t want more pay or vacation time?). However, they can cause dissatisfaction if not sufficient. Critically compare and contrast his theory to the Job Characteristics Model. For example:  What factors leading to satisfaction (motivators) can be aligned with Job Characteristics or Critical Psychological States? Do you think any of Herzberg’s dissatisfiers (hygiene factors) align with Job Characteristics or Critical Psychological States? Does this mean one or both of these theories is wrong?

(Besides the source listed above, bring in and cite at least one other source of information for your initial post.)

Remember, after you submit your answer to the Discussion this week, you also need to respond to at least two of your classmates’ posts. 

(In total for this module’s two-part Discussion Forum you should have contributed to at least two Discussion Question posts and four response posts to your classmates.

You MUST participate in BOTH Week 1 and Week 2 Discussions to get credit for this module’s Discussion Forum. 

Posting early each week will allow for more opportunities for leading the discussions, making substantial contributions, and engaging in meaningful and mutual discussions with others.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Module 1 - Case

MANAGING INDIVIDUAL BEHAVIOR

Case Assignment

Think about an experience you had where you felt extremely motivated. In a 3- to 4-page paper, analyze this experience according to the experiential format below. Each subtitle represents a different section of the paper.  You can use the subtitles as headings.

Introduction: Discuss the topic of the paper and how you will approach it. It is best to write this section after you have written the rest of the paper.

The Experience: Begin with a specific situation/event. Describe the experience where you felt extremely motivated. Be objective and focus on just the facts: who, what, where, when, and how.

Reflection: Reflect upon that experience from the multiple perspectives of other people involved or affected in the experience. Step back from the situation, look at the experience from your own viewpoint, and the viewpoints of other parties involved or affected. Look at the circumstances surrounding the experience from every relevant perspective. Why was the experience motivating to you? What did others do that increased your motivation? Was the situation (or would the situation) also be motivating to others? (Note: Your discussion of theories and models from your module materials belongs in the following section.)

Abstract Conceptualization: [Important: This Abstract Conceptualization section is the “heart” of your paper. Use critical thinking skills to understand and interpret the experience at a deeper, more generalizable level. Interpret and understand the events you have described by drawing on the concepts, theories, and models in the background material from this module. What behavior patterns can you identify in yourself and others that are similar to the ones described in the material on motivation, values, and/or goals? How do these concepts and principles explain why you were motivated? What general principles of motivation can you derive from this analysis? Apply at least three concepts, theories, and/or models and cite all references to concepts and ideas that you use from sources. Be sure to cite all references to concepts, ideas, and quotes you use that come from any outside source.

Experimentation: Identify ways to respond to the next occurrence of a similar experience. How are you going to put what you have learned to use? How will you use this knowledge to motivate yourself and others? What actions will you take to create a work environment that is motivating?

Conclusion: Sum up the main points of your analysis and the key learnings you are taking from it.

Reference List: List all references that you have cited in the paper using APA formatting.  References include materials from the required background readings as well as any outside Internet or library sources you used in researching and writing your paper. If you have APA questions, refer to the optional listings on the Background page.

Assignment Expectations

Your paper will be evaluated using the criteria as stated in the Case grading rubric. The following is a review of the rubric criteria: 

  • Assignment-Driven: Does the paper fully address all aspects of the assignment?  Is the assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements? 
  • Critical Thinking: Does the paper demonstrate graduate-level analysis, in which information derived from multiple sources, expert opinions, and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis? 
  • Business Writing: Is the essay logical, well organized and well written? Are the grammar, spelling, and vocabulary appropriate for graduate-level work? Are section headings included? Are paraphrasing and synthesis of concepts the primary means of responding, or is justification/support instead conveyed through excessive use of direct quotations?  
  • Effective Use of Information: Does the submission demonstrate that the student has read, understood and can apply the background materials for the module? If required, has the student demonstrated effective research, as evidenced by student’s use of relevant and quality (library?) sources? Do additional sources used provide strong support for conclusions drawn, and do they help in shaping the overall paper? 
  • Citing Sources: Does the student demonstrate understanding of APA Style of referencing, by inclusion of proper citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g., references used from the Background page, the assignment readings, and outside research) been included, and are these properly cited? Have all sources cited in the paper been included on the References page? 
  • Timeliness: Has the assignment been submitted to TLC (Trident’s learning management system) on or before the module’s due date?

 

Module 1 - SLP

MANAGING INDIVIDUAL BEHAVIOR

The SLP for this course involves making a personal assessment of a relevant set of skills, focusing on your strengths and identifying any weaknesses that may have been revealed. You will then create a plan by which you can "grow" your strengths and shore up your weaknesses. By the end of the project, you will have a personal management profile and action plan.

As we have discussed, your values and attitudes interact with your personality to create a strong effect on your work life. The fit between an individual's personality and a company's "style" is essential to job satisfaction. Someone who is risk-averse, for example, would probably be unhappy at 3M, a company with a reputation for innovation and risk-taking.  Understanding the impact of your own personality on others helps you build productive work relationships with peers, subordinates, and bosses, alike. 

Refer to the required and optional sources for this module, and any other materials which will help you in understanding personality styles and how they affect organizational effectiveness.  Remember to follow Trident’s guidelines for masters-level writing. (See The Student Guide to Writing a High-Quality Academic Paper.

Assignment 

Click on this link to access and complete the Jung Typology personality test. After you complete the test, you will want to read the description, but in order to fully understand what this test measures, you should also review “Personality Type explained.” Then review the pages on career choices, learning style and communication skills. Incorporate this information in formulating your responses to the questions below.

Include the actual results in an appendix at the end of your paper. (Note: This appendix requirement will likely increase your paper’s Turnitin similarity score; however, your professor is aware of this.)

Prepare a 2- to 3-page essay that addresses the following: 

How does my personality type affect my career and effectiveness at my job?

Discuss:

    • What did the test reveal about you?
    • What can you infer from this test about your strengths and weaknesses?
    • How does what you have learned from your module background materials about your personality type affect your motivation? Is this limited to a specific type of situation?
    • What specific steps can you take to increase your strengths and build up weaknesses?

Refer to at least two module readings plus any other materials to help you in understand personality styles and how they affect organizational effectiveness. Complete the assessment according to the guidelines. Include the actual results in an Appendix section as the last page of your paper.

Follow the writing guidelines and other sources listed under the Optional Materials heading on the Module 1 Background page.

SLP Assignment Expectations

Your paper will be evaluated using the criteria on the SLP rubric (see the rubric for more detail): Assignment-Driven, Critical Thinking, Business Writing, Effective Use of Information, Citing Sources, and Timeliness.

You can find the rubric under Assessments>Rubrics at the top of the page.

 

Module 2 - Background

 

Discussion: Week 1: Conflict Management

 

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Recall that the discussion for each module has two parts—one for each week. To get proper credit, be sure you post an initial posting for each week, as well as respond to the postings of at least two other students each week. Remember that if someone posts a response to one of your posts, you should engage with that person as appropriate—as if you were having a real-time conversation.

Review the background materials on Conflict Management. You will need the concepts and principles from these readings to support your responses to the discussion questions. You may also support your comments with references from outside sources. Be sure to cite sources used.

Week 1: Conflict Management

What was the worst experience you ever had with conflict? What was so bad about it? What are some of the things that caused the conflict? Look at another student’s post and comment on how you, as an outsider, see the causes of their conflict. What are some suggestions you would have to mitigate or resolve their situation? When someone has responded to your post, be sure to go back and comment on if you think that the suggestions would have worked to resolve the conflict. Why or why not?

 

 

 

 

Discussion: Week 2: Active Listening

 

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Active listening is a technique that is frequently used in conflict situations to increase the effectiveness of communication. View the following video and short article that teach active listening skills.

MindToolsVideos. (2015, June 12). Improve your listening skills with active listening [Video file]. Retrieved from https://www.youtube.com/watch?v=t2z9mdX1j4A

Now try to practice active listening with a friend, a spouse, coworker—or even a stranger on the bus! (You can use a cheat sheet if you can’t remember all the steps.) Tell us about your experience. What were the circumstances of the conversation? Was it easy or hard? What gave you difficulty in putting the technique into practice? What was the other person’s reaction? Do you think the experiment was successful?

(Besides the source listed above, bring in and cite at least one other source of information for your initial post.)

 

 

 

 

 

 

 

 

 

 

 

 

 

Module 2 - Case

MANAGING GROUPS AND TEAMS

Assignment Overview

Group Dynamics and Teams

We will continue our experiential approach to the study of Organizational Behavior by engaging in a personal applied case on the topic of group dynamics and teams. As in Module 1, use the following outline to structure your 4- to 6-page paper. You may use the subtitles as headings for your paper.

Introduction: Discuss the topic of the paper and how you will approach it. It is best to write this section after you have written the rest of the paper.

Concrete Experience: Begin with a specific situation/event. Describe an experience with a group or team that was meaningful to you. It may have been an extraordinarily good experience – or it may have been an experience that did not work out very well at all! The important point is that it should be an experience which you would like to understand better. Be objective and focus on just the facts: who, what, where, when, and how – as if you were composing a newspaper article.

Reflective Observation: Reflect upon that experience from multiple perspectives of persons involved or affected in the experience. Step back from the situation, look at the experience from your own viewpoint, and from the perspective of all other parties involved or affected. You want to look at the circumstances surrounding the experience from every relevant point of view. Why did you behave the way that you did? Why did others behave the way that they did? Did others have the same positive (or negative) experience? Explain. (Note: your discussion of theories and models from your module materials belongs in the following section.)

Abstract Conceptualization: (This Abstract Conceptualization section is the “heart” of your paper.) Use critical thinking skills to understand and interpret the experience at a deeper, more generalizable level. Interpret and understand the events you have described by drawing on the concepts, theories, and models in the background material from this module. Explain how they apply to your experience. For example, what behavior patterns can you identify in yourself and others that are similar to the ones described in the material on communication, teams, and conflict management? Does the model of Force Field Analysis (home page) help you better understand why people behaved the way they did? Be sure to apply at least three concepts, theories, and/or models and cite all references to concepts, ideas, and/or quotes that you use from any outside source.

Active Experimentation: Identify ways to respond to the next occurrence of a similar experience. What have you learned about the way groups work from this analysis? What have you learned from your mistakes? How are you going to put what you have learned to use? What actions will you take to build more effective work teams in your job?

Conclusion: Sum up the main points of your analysis and the key learning you are taking from it.

Reference List: List all references that you have cited in the paper using APA formatting. References include materials from the required background readings as well as any outside internet or library sources you used in researching and writing your paper. If you have APA questions, refer to the optional listings on the background page.

Assignment Expectations

Your Case paper will be evaluated using the criteria on the assignment rubric (see the rubric for more detail): Assignment-Driven, Critical Thinking, Business Writing, Effective Use of Information, Citing Sources, and Timeliness.

 

 

 

 

Module 2 - SLP

MANAGING GROUPS AND TEAMS

Communication Climate

Communication is the grease which makes relationships in organizations run smoothly, and by extension, directly affects the effectiveness of the organization itself. Communication climate refers to the mood or tone of interpersonal communications and determines in great part how people feel about each other and how they carry out their work activities. Thus, communication climate has a great deal of influence over the organizational climate or general atmosphere of the work environment. Read the following blog about what it is like to work in a defensive climate:

Dukes, A.J. (2012). Defensive v Supportive Climates in the Workplace. Retrieved from http://scom320class.blogspot.com/2012/07/defensive-v-supportive-climates-in.html

As you can see from this blog entry, defensive climates create a situation where employees do not raise work concerns or communicate their needs. They are careful about what they say and guard their opinions. Frequently they exhibit low motivation.

Supportive climates, on the other hand, encourage employee participation and engagement, an open exchange of information, and constructive conflict. Employees who work in supportive environments often exhibit greater organizational commitment, an attitude cited as highly desirable in Module 1.  

The Communication Climate Inventory was developed as a means of measuring the degree of supportiveness and defensiveness in an organization. For this SLP, take the inventory and score your organization’s communication climate using the scale below. Take the Communication Climate Inventory.

Defensive Score

 

Supportive Score

 

SLP Assignment

Compose a 2- to 3-page blog like the one you read for this SLP, describing the climate in your organization, department, or team. Do not use the actual name of the organization – you can make up a pseudonym. Include the following in your description:

Is the climate supportive or defensive? Does this align with the results of your Communication Climate Inventory? Attach your Inventory results as an appendix. (Note: This appendix requirement will likely increase your paper’s Turnitin similarity score; your professor is aware of this.)

How does the communication climate affect motivation and organizational/team commitment?

How could you improve the communication climate in your organization, department, or team?

What communication skills would you like to learn or improve on in order to create a supportive communication climate?

Be sure to support your analysis with concepts and principles introduced in the background readings on communication as well as conflict and teams (if appropriate). You may also incorporate outside research to supplement the background material. Cite all sources properly.

SLP Assignment Expectations

Your paper will be evaluated using the criteria on the SLP rubric (see the rubric for more detail): Assignment-Driven, Critical Thinking, Business Writing, Effective Use of Information, Citing Sources, and Timeliness.

 

Module 3 - Background

Discussion: Week 1: Merger and Unit Integration Issues

 

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As a leader/manager, one circumstance you may encounter is the necessity to integrate or merge two organizational units. This can be a stressful period which, if not properly managed, can cause a good deal of tension and/or conflict, often leading to decreased organizational performance.

Consider that senior management has dictated that your unit will merge with another manager’s unit over the next three months. You will be the leader of the newly merged group. The previous manager will remain on your staff. Senior management has asked you to submit a merger plan. (If you have previously been involved in an actual unit merger, please share the organizational dynamics you experienced as well as any lessons learned.)

(Bring in and cite at least one source of information from your background readings for each of your weekly initial posts.)

Week 1 Discussion Question:

What are the key issues/challenges/opportunities you face, both short- and long-term?

Remember, after you submit your answer each week to the Discussion Question itself, you also need to respond to at least two of your classmates’ posts.

(In total for this module’s two-part Discussion Forum, you should have contributed at least two Discussion Question posts and four response posts to your classmates.)

You must participate in BOTH Week 1 and Week 2 Discussions to get credit for each module’s Discussion.

Posting early each week will allow for more opportunities for leading the discussions, making substantial contributions, and engaging in meaningful and mutual discussions with others.

 

 

Discussion: Week 2: Merger and Unit Integration Issues

 

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Using the same scenario as Week 1 of this Discussion, answer the question in bold below:

In describing three key elements of your merger plan, explain the sources of power that will be available to you and upon which you will draw to help achieve a successful merger.

Remember, after you submit your answer each week to the Discussion Question itself, you also need to respond to at least two of your classmates’ posts.

(In total for this module’s two-part Discussion Forum, you should have contributed at least two Discussion Question posts and four response posts to your classmates.)

You must participate in BOTH Week 1 and Week 2 Discussions to get credit for each module’s Discussion.

Posting early each week will allow for more opportunities for leading the discussions, making substantial contributions, and engaging in meaningful and mutual discussions with others.

 

 

 

 

 

 

Module 3 - Case

LEADERS AND LEADERSHIP

Case Assignment

Once again, we will be considering an experience which has personal significance for you as a means of understanding the material from this module. For this Case Assignment, think about a situation involving leadership that made a strong impression on you. Please structure your essay in the following format, using the subtopics as headings. Your paper should be 4–6 pages, plus a title page and a references page.

 

Introduction: Discuss the topic of the paper and how you will approach it.  It is best to write this section after you have written the rest of the paper.

Concrete Experience:  Objectively describe the leadership experience.  It could be a situation where you were in a leadership position, or one in which you were working under someone else as leader. The situation could have been a good experience or a failure in leadership. The important consideration is that it is a situation which you would like to understand better. In this section, strive to be objective and stick to the facts—who, what, where, when, and how.

Reflective Observation: Step back and consider the situation from different points of view.  How did you feel—what were your thoughts at the time? It is also critical to consider the experience of others involved.  How do you think they were feeling? Did they see things the same way you did? The key to this section of your paper is to understand the experience not only from your own perspective, but also to develop the ability to be able to look at the situation through others’ eyes. Use these different perceptions to add depth and meaning to your objective description.

Abstract Conceptualization: There are many readings and other materials explaining various models of leadership in the background section of this module. Use at least three of them to help explain the behavior of the leader and the followers in this incident. How do the models of leadership and power presented in the background material help you understand your behavior as well as how others reacted (commitment, compliance, or resistance?) Use proper citations and referencing when referring to any material from the background pages or any additional outside research. (Outside research not required, but you may supplement the background material if you choose. It should not replace the background readings and videos, but acts as an additional source.)

(Remember: The abstract conceptualization section is the “heart” of your paper. Your ability to clearly and logically apply concepts of leadership to explain your own experience is essential to demonstrating critical thinking.)

Active Experimentation: What have you learned about effective leadership from this exercise? What have you learned about how the leadership style influences follower’s reactions and motivation? What actions would you take to revise or improve upon your own leadership style and practices to be more effective in the future?

Conclusion: Sum up the main points of your analysis and the key learning you are taking from it.

Reference List:  List all references that you have cited in the paper using APA formatting.  References include materials from the required background readings as well as any outside internet or library sources you used in researching and writing your paper. If you have APA questions, refer to the optional listings on the background page.

Assignment Expectations

Your Case paper will be evaluated using the criteria on the assignment rubric (see the rubric for more detail): Assignment-Driven, Critical Thinking, Business Writing, Effective Use of Information, Citing Sources, and Timeliness.

 

 

 

 

 

Module 3 - SLP

LEADERS AND LEADERSHIP

Most of what is written about leadership has been written by western scholars and practitioners—mostly from the United States. Thus, what we have studied in this module so far reflects western assumptions and values about how to improve leadership performance.

But leadership quality, we know, is mostly about perception. If the followers perceive that a person is a leader, that person will be treated with respect and the followers will grant him the power and authority to guide their actions. These perceptions can vary across cultures, and successful global leaders know that leadership is viewed differently in different cultures and modify their behaviors to align with culturally diverse expectations. This is what is called Cultural Intelligence.

Required Reading

The following reading discusses the importance of cultural awareness in increasing organizational effectiveness:

O’Reilly, C. (2013). Why is cultural intelligence important? Retrieved from http://www.trainingzone.co.uk/topic/soft-skills/why-cultuiral-intelligence-important/181942

Assignment

In this exercise, there are two sets of quizzes (A & B) that you will participate in.

  1. Select either the Cross Cultural Work Scenarios or Working Globally Across Cultures quiz from http://www.commisceo-global.com/quizzes/cultural-awareness-quizzes?view=qcategory&cat_id=39
  2. Choose any one of the country quizzes at http://www.commisceo-global.com/quizzes/cultural-awareness-quizzes?view=qcategory&cat_id=41 that looks interesting to you.

After completing the quizzes, address the following questions in a 2- to 3-page essay:

  • Which quizzes did you take?
  • Include your actual results in an Appendix at the end of your paper.
  • Were you surprised at your score?
  • What strengths do you think you have in intercultural awareness?
  • What weaknesses are you able to identify?
  • If there were gaps between your assessment results and your own thoughts about your level of cultural awareness, why do these gaps exist?
  • Create a plan of specific, concrete actions you can take to build on your strengths and improve areas of weakness so that you improve your cultural awareness.
  • Why is it important for managers to increase their levels of cultural awareness?

SLP Assignment Expectations

Your paper will be evaluated using the criteria on the SLP rubric (see the rubric for more detail): Assignment-Driven, Critical Thinking, Business Writing, Effective Use of Information, Citing Sources, and Timeliness.

 

Module 4 - Background

Discussion: Week 1: Sociopolitical Skills

 

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Using the same scenario as Week 1 of this Discussion, answer the question in bold below.

Organizational structure, norms, values, culture, etc., all have an impact on a leader’s success. Consider the new or advancing leader. Such a leader is expected to learn how to effectively perform all of the important administrative and professional/technical tasks. In addition, the leader needs to master the necessary social skills associated with early effectiveness in the new position. Below are 10 “sociopolitical” categories which may influence a transitioning leader's early (and enduring) effectiveness. These include, in no particular order, the ability to:   

  • enter into an established leader/employee “network”;
  • sense, as well as use, appropriate communication and influence behaviors;
  • sense and appropriately act on keen organizational norms;
  • become aware of, and sensitively interact with, organizational “blockers” and “enablers”;
  • build political bridges by identifying and relating to key formal/informal power sources;
  • become known as a “go-to/can-do” individual;
  • be perceived as a “team player”;
  • sense key organizational issues upon which to create early vision, initiatives, and value;
  • identify and appropriately respond to the requirements of superiors/peers/subordinates; and
  • be perceived as having organizationally appropriate ethics, values, and beliefs.   

Please note that these are behavioral skill categories, not actual behaviors. You likely use many of the actual behaviors (such as “interpersonal communication”) within a category every day.  
 

Week 1 Discussion Question:

Does this list of “sociopolitical” skill categories match your sense of what is most required to help ensure a leader's early success in a new role/position? What might you add or subtract to help ensure the most effective transition into a new job?   

Remember, after you submit your answer each week to the Discussion Question itself, you also need to respond to at least two of your classmates’ posts.

(In total for this module’s Discussion Forum you should have contributed at least two Discussion Question posts and four response posts to your classmates.)

You must participate in BOTH Week 1 and Week 2 Discussions to get credit for each module’s Discussion.

Posting early each week will allow for more opportunities for leading the discussions, making substantial contributions, and engaging in meaningful and mutual discussions with others.

 

 

 

 

 

 

 

 

 

 

 

Discussion: Week 2: Sociopolitical Skills

 

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 Using the same scenario as Week 1 of this Discussion, answer the question in bold below.  

Week 2 Discussion Question:

In your view, how important to your enduring success in the job are your early efforts in a new leadership role? Presuming you already have practiced some or all of the 10 items, how did you learn to do so?

Remember, after you submit your answer each week to the Discussion Question itself, you also need to respond to at least two of your classmates’ posts.

(In total for this module’s Discussion Forum you should have contributed at least two Discussion Question posts and four response posts to your classmates.)

You must participate in BOTH Week 1 and Week 2 Discussions to get credit for each module’s Discussion.

Posting early each week will allow for more opportunities for leading the discussions, making substantial contributions, and engaging in meaningful and mutual discussions with others.

 

Module 4 Reflective Discussion

 

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Given the readings and assignments in this course discuss three concepts that you believe are likely to be the most important for your own career. Explain how these concepts may be applicable and how you expect the knowledge you have gained to be helpful.

After responding to the Reflective Discussion above, please complete an anonymous Course Evaluation Survey. Instructors are not able to view course evaluation reports until after the grade submission period is over. Thank you for your feedback.

 

 

 

 

 

 

 

 

 

 

 

 

 

Module 4 - Case

ORGANIZATIONAL STRUCTURE AND CULTURE

Assignment Overview

The format of this case differs from the previous three modules and resembles more closely the format of assignments you will see in many of your courses going forward. This is not to say that you should abandon what you have learned about the analytical process of alternating between the abstract and the concrete, the reflective and the active, but this paper will not follow the format of a section on concrete experience, reflective observation, abstract conceptualization, and active experimentation. Each of these aspects of analysis should be present, but integrated into the paper as a whole, rather than broken out into distinct sections.

The topic of this case is organizational design. To complete this assignment, we will begin as before, and you should identify an organization you know very well. Then conduct your analysis by addressing the topics below. Do not line up the questions and address them one at a time as in a short-answer test, but rather integrate them into a single coherent commentary and analysis of the organization. A critical part of successful completion of this assignment is for you to demonstrate your ability to employ the concepts introduced in the background material in describing and evaluating the effectiveness of the organizational design. To do this, you will need to draw on the concepts from at least three readings/videos. This paper should be 4-6 pages long.

Case Questions:

  1. Diagram the formal structure of your organization. Identify the various management positions or titles on the chart and indicate the positions/jobs that would report to each. Identify the various management positions or titles on the chart and indicate the positions/jobs that would report to each.

    SmartDraw.com (https://cloud.smartdraw.com/) provides free examples, though others are also available via Google. PowerPoint also has templates for organizational charts you can use.
  1. Describe how work is divided (specialization and departmentalization), coordinated (chain of command and span of control), and controlled (centralization and formalization). Is the structure more mechanistic or organic?
  2. Describe the informal structure of the organization. How does work actually get done?
  3. How does the organization deal with the differentiation-integration issue?
  4. Having completed this analysis, identify three strengths and three weaknesses of the organizational design.
  5. If you could suggest one major improvement to the organizational design, what would it be?

Assignment Expectations

Your Case paper will be evaluated using the criteria on the assignment rubric (see the rubric for more detail): Assignment-Driven, Critical Thinking, Business Writing, Effective Use of Information, Citing Sources, and Timeliness.

 

 

 

 

Module 4 - SLP

ORGANIZATIONAL STRUCTURE AND CULTURE

For the SLP 4 assignment, you will explore some aspects of an organization's culture, at least as you see it. (Select an organization you have worked with, if possible.) Since the concept of organizational culture is open to many interpretations and classifications, this assessment offers a slightly different approach from your background reading on organizational culture.

Required Reading

The People Group, Based on Gallup Research: What Makes a Great Workplace? Retrieved from  https://thepeoplegroup.com/wp-content/uploads/2008/04/article-gallup-research-what-makes-a-great-workplace1.pdf

McNamara, C. (2000) Organizational Culture. Adapted from the Field guide to Organizational Leadership and Supervision. Free Management Library. Retrieved from http://managementhelp.org/organizations/culture.htm

Assignment

Think about the results from the Gallup Survey for a minute, and how it compares to the Academy, Baseball Team, Fortress, and Club cultures described by McNamara in the Background reading.

Then prepare a 2- to 3-page paper addressing:

  • In your opinion, do the Gallup results fit your general expectations or constitute a surprise in some ways? Interpret the results of the Gallup survey in terms of your own experience, either to confirm or to question the results. Compare the Gallup results and your opinions with the McNamara categories.
  • The degree to which the Gallup results and the McNamara information tell you similar or dissimilar things about your organization.
  • Does the Gallup survey and the McNamara categories help improve your managerial understanding and/or skills? What can you infer from the results about how your organization’s culture fits or doesn't fit with you? What (if anything) can you do to make your interaction with the culture more effective?
  • Provide your opinion on whether or not the above two sources in this SLP 4 help you understand the organization and how you cope with it. Do they accurately depict what is needed to analyze a company’s culture?

SLP Assignment Expectations

Your paper will be evaluated using the criteria on the SLP rubric (see the rubric for more detail): Assignment-Driven, Critical Thinking, Business Writing, Effective Use of Information, Citing Sources, and Timeliness.

 

 

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