You are a project manager for a large electronics retailer

Using Balance Scorecard To Measure Project Effectiveness

You are a project manager for a large electronics retailer (for example, Best Buy) who will be implementing a new time-keeping system to track hourly and salaried employees' time and attendance. You have been asked to develop a balanced scorecard that can be used to manage the effectiveness of this project.

• Create a balanced scorecard for the financial, customer, business, and learning aspects of the project and insert it onto the discussion board. Explain how you will measure the effectiveness of the project.