When it is time for groups to reach a decision
Question # 00139491
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Updated on: 11/24/2015 10:31 AM Due on: 12/24/2015
The Calamities of Consensus
This exercise contributes to:
Learning Objective: Contrast the benefits and disadvantages of cohesive groups
Learning Outcome: Describe best practices for utilizing groups and work teams in organizations
AACSB: Reflective thinking
When it is time for groups to reach a decision, many turn to consensus. Consensus, a situation of agreement,
seems like a good idea. To achieve consensus, groups must cooperate and collaborate, which ultimately will
produce higher levels of camaraderie and trust. In addition, if everyone agrees, then the prevailing wisdom is
that everyone will be more committed to the decision.
However, there are times when the need for consensus can be detrimental to group functioning. Consider the
recent “fiscal cliff” faced by the U.S. government toward the end of 2012. The White House and Congress
needed to reach a deal that would reduce the swelling budget deficit. However, many Republicans and
Democrats stuck to their party lines, refusing to compromise. Many viewed the end product that achieved
consensus as a less than optimal solution. The public gave Congress an approval rating of only 13 percent,
expressing frustration with the lack of compromise, but the group may not have been able to function well
partly because of the need for consensus.
If consensus is reached, does that mean the decision is the right one? Consider the Supreme Court’s recent
ruling to uphold “Obamacare.” In the days leading up to the decision, the general consensus was that the law
requiring U.S. citizens to purchase healthcare insurance would be deemed unconstitutional. Ultimately, that
consensus proved to be wrong.
Critics of consensus-based methods argue that any decisions that are ultimately reached are inferior to decisions
using other methods such as voting or having a team members provide input to their leader, who then makes the
final decision. Critics also argue that, because of pressures to conform, groupthink is much more likely, and
decisions reached through consensus are simply those that are disliked the least by everyone.
Sources: D. Leonhardt, “When the Crowd Isn’t Wise,” The New York Times (July 8, 2012), p. SR BW 4; and K. Jensen, “Consensus Is Poison! Who’s With Me?”
Forbes (May 20, 2013), downloaded on May 30, 2013, from www.forbes.com.
Questions
9-29.
Is consensus a good way for groups to make decisions? Why or why not?
9-30.
Can you think of a time where a group of which you were part relied on consensus? How do you think the
decision turned out?
9-31.
Martin Luther King Jr. once proclaimed, “A genuine leader is not a seeker of consensus but a
modeler of consensus.” What do you think he meant by that statement? Do you agree with it? Why
or why not?
This exercise contributes to:
Learning Objective: Contrast the benefits and disadvantages of cohesive groups
Learning Outcome: Describe best practices for utilizing groups and work teams in organizations
AACSB: Reflective thinking
When it is time for groups to reach a decision, many turn to consensus. Consensus, a situation of agreement,
seems like a good idea. To achieve consensus, groups must cooperate and collaborate, which ultimately will
produce higher levels of camaraderie and trust. In addition, if everyone agrees, then the prevailing wisdom is
that everyone will be more committed to the decision.
However, there are times when the need for consensus can be detrimental to group functioning. Consider the
recent “fiscal cliff” faced by the U.S. government toward the end of 2012. The White House and Congress
needed to reach a deal that would reduce the swelling budget deficit. However, many Republicans and
Democrats stuck to their party lines, refusing to compromise. Many viewed the end product that achieved
consensus as a less than optimal solution. The public gave Congress an approval rating of only 13 percent,
expressing frustration with the lack of compromise, but the group may not have been able to function well
partly because of the need for consensus.
If consensus is reached, does that mean the decision is the right one? Consider the Supreme Court’s recent
ruling to uphold “Obamacare.” In the days leading up to the decision, the general consensus was that the law
requiring U.S. citizens to purchase healthcare insurance would be deemed unconstitutional. Ultimately, that
consensus proved to be wrong.
Critics of consensus-based methods argue that any decisions that are ultimately reached are inferior to decisions
using other methods such as voting or having a team members provide input to their leader, who then makes the
final decision. Critics also argue that, because of pressures to conform, groupthink is much more likely, and
decisions reached through consensus are simply those that are disliked the least by everyone.
Sources: D. Leonhardt, “When the Crowd Isn’t Wise,” The New York Times (July 8, 2012), p. SR BW 4; and K. Jensen, “Consensus Is Poison! Who’s With Me?”
Forbes (May 20, 2013), downloaded on May 30, 2013, from www.forbes.com.
Questions
9-29.
Is consensus a good way for groups to make decisions? Why or why not?
9-30.
Can you think of a time where a group of which you were part relied on consensus? How do you think the
decision turned out?
9-31.
Martin Luther King Jr. once proclaimed, “A genuine leader is not a seeker of consensus but a
modeler of consensus.” What do you think he meant by that statement? Do you agree with it? Why
or why not?
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Rating:
/5
Solution: When it is time for groups to reach a decision