Week 7 Discussion - The CEO wants to meet with you in a few

7D

Heuristics can form built-in biases that may become the basis for decisions. Here is a chance to consider a true-to-life case in which the grounds for a decision are under question.

The CEO wants to meet with you in a few hours to discuss your decision to realign your department, the staff, and their responsibilities. Apparently, several staff members have voiced complaints about your announced changes. In particular, the CEO is curious as to why one of your managers, historically a high performer, has been moved to a less prominent role. This decision was based on availability and representative heuristics. As you prepare for this meeting, review the factors that went into your decisions. Discuss how you will allay the CEO's concerns that you placed too much emphasis on availability and representative heuristics in making the departmental changes. What politics might be in play regarding this situation? How can you defend the decision?