Week 7 Discussion - Discuss the importance of the right to refuse

Discussion 7

Review  week 7 content and answer the following questions.

1. Please discuss the importance of the right to refuse unreasonable requests from clients and colleagues.

2. Please distinguish between assertive, and assertive and aggressive refusals.

3. Describe a situation in which a patient or family you cared for was highly distressed. Discuss the effect of the distressed behavior on other patients/clients or on you or your colleagues. Describe an assertive response based on chapter

4. Difficult patients and patient complaints have a common theme based on the articles in your reading. Provide an example of a difficult patient encounter you experienced.  Did you experience the distancing phenomena? Why or why not?