Week 3 Mkt - From the video, Marketing Foundations: Influencer Marketing
Question # 00849681
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Updated on: 01/12/2024 09:04 PM Due on: 01/13/2024
Week 3 Help Mkt
From the video, Marketing Foundations: Influencer Marketing: Unhappy CustomersLinks to an external site., answer the following question:
- Did United Airlines do anything wrong? Was the customer's reaction justified? Provide a rationale for your answer.
Imagine a similar scenario that would apply to your hypothetical company.
- Describe a potential social media complaint (including the platform) and how your company might respond. How would you maximize customer satisfaction and positively impact your brand visibility online?
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Solution: Week 3 Mkt - From the video, Marketing Foundations: Influencer Marketing