Week 2 Healthcare Discussion - Describe process mapping

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Question # 00862508 Posted By: wildcraft Updated on: 10/28/2024 01:56 AM Due on: 10/28/2024

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Week 2 Healthcare Discussion

1) Describe process mapping. What is the product of process mapping?

(2) What is the Voice of Customer (VOC)? Name three approaches to obtaining the VOC.

(3) What is Kano Model? How does it help define customer preferences?

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score 2 · Accepted Answer · 10/28/2024 01:57 AM

Solution: Week 2 Healthcare Discussion - Describe process mapping

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