Unit 7 - The following types are examples of conflict management

Unit VII F

Question 1

The following types are examples of conflict management style except:

1. competing.

2. arguing.

3. avoiding.

4. compromising.

Question 2

All the following are tools to improve verbal communication except:

1. questioning.

2. body gestures.

3. reflecting.

4. reinforcement.

Question 3

What is not one of the branches of emotional intelligence?

1. Perceiving emotions in oneself and others

2. Using emotions to facilitate thinking

3. Managing emotions

4. Not recognizing emotional meanings

Question 4

Which of the following is not an example on how to exhibit professional behavior?

1. Respecting titles

2. Dressing professionally

3. Impoliteness

4. Courtesy

Question 5

The types of patients you may encounter, constant environment change, and conflict among coworkers are examples of what?

1. Dilemmas

2. Positive realities

3. Self-talk

4. Negative realities

Question 6

The following factors contribute to stress except:

1. loss of a job.

2. success.

3. worry.

4. health problems.

Question 7

Which of the following is not an example of changing negative self-talk into positive self-talk?

1. Keeping a journal

2. Creating positive expectation

3. Discouragement

4. Embracing change

Question 8

Which of the following is the action or process of observing something or someone in order to gain information?

1. Evaluation

2. Accountability

3. Ownership

4. Observation

Question 9

What following factor is not a building block of trust?

1. Achievement

2. Listening

3. Empathy

4. Respect

Question 10

Which of the following factors does not contribute to low self-esteem?

1. Envy

2.Trying to impress others

3.Happiness

4.Comparing yourself to others

Question 11

List activities that you can utilize to help in your job search. Discuss ways to ensure you will stand out among other candidates.

Your response must be at least 75 words in length.Bottom of Form

Question 12

What are five strategies you can implement to make sure your approach to work is positive?

Your response must be at least 75 words in length.

Question 13

There are five types of conflict management styles. How can you utilize them to manage conflict among your colleagues?

Your response must be at least 75 words in length.

Question 14

As a health care professional, what are the skills you can develop to build positive relationships within an organization?

Your response must be at least 75 words in length.

Question 15

Explain why it is important to have a good first impression and why you must stand out to the interviewer.

Your response must be at least 75 words in length.

Question 16

How can emotional intelligence enhance positive behaviors in the workplace?

Your response must be at least 75 words in length.