Trident MGT407 module 2 SLP 2017

Quiz

Note: It is recommended that you save your response as you complete each question.

Question 1 (2 points) Question 1 Unsaved

What are three factors that Mr. Brito claimed were part of his philosophy that led Anheuser-Busch InBev to performance excellence?

Question 1 options:

dream, people, and culture

diversity, leadership, and motivation

downsizing, reorganization, and change

profits, losses, and turnover

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Question 2 (2 points) Question 2 Unsaved

Which of the following is stressed in the video featuring Ms. Goldstein from Accenture?

Question 2 options:

Employees today do not expect consumer-like experiences in the workplace (quicker, better, faster).

The regulatory climate today discourages employees from staying with one organization over three years.

An employer’s brand must be communicated during the recruitment process and delivered upon once the employee is in the workplace.

One in seven U.S. workers is a freelancer or independent contractor.

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Question 3 (2 points) Question 3 Unsaved

Which of the following is NOT a useful selection tool to predict job performance?

Question 3 options:

ability tests

personality testing

job interviews

genetic testing

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Question 4 (2 points) Question 4 Unsaved

Who was Howard Schultz and how did his growing up years impact his interactions with employees?

Question 4 options:

Creator of Pixlar Industries; how creativity is not merely for children.

President of Schlitz Brewing Company; importance of second chances for employees.

Founder of Starbucks Coffee Company; the importance of employee self-esteem and self-respect.

Chairman of J.C. Penney; the importance of clarity and no-nonsense marketing.

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Question 5 (2 points) Question 5 Unsaved

Which one of the following is a myth about hiring at Google?

Question 5 options:

They hire a diverse group of people, some with an Ivy League education, some without, and some without any formal education.

GPA is only considered if the applicant graduates from college recently.

They try to limit their applicants to four interviews or less.

They ask crazy questions—for example how many golf balls will fit into the Empire State Building?

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Question 6 (2 points) Question 6 Unsaved

Who is credited with saying, if you compromise and hire a person who is great in many ways but who has one annoying behavior, and you do that 1000 times, pretty soon your organizational culture will be “really bad.”

Question 6 options:

Steve Jobs, Apple CEO

Tony Hsieh, Zappos CEO

Howard Schultz, Founder of Starbucks

Sean McGaughran, Google Recruiter

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Question 7 (2 points) Question 7 Unsaved

What is the significance of including DP World in this module?

Question 7 options:

DP World has implemented a learning, career development, and succession management solution to manage their global talent.

DP World has partnered with SumTotal Systems to fully implement its U.S. employee database into one-click solutions

DP World has developed a software solution and has teamed up with SumTotal Systems to jointly manage its HR recordkeeping in India.

DP World has teamed up with Google to provide the ultimate talent development system and game-changing learning process.

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Question 8 (2 points) Question 8 Unsaved

Content validity and construct validity are two types of validity. What is the third type?

Question 8 options:

Criterion validity

Trait validity

Reliability validity

Work sample validity

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Question 9 (2 points) Question 9 Unsaved

The following are guidelines provided in your reading for what important HR-related management action: get to know all the wrong reasons; recognize that competency doesn’t necessarily mean success; spell out why; let people know what you are looking for; look at weaknesses as well as strengths; know the importance of detachment; take a lesson if someone says “no thanks.”

Question 9 options:

Promoting an employee

Firing an employee

Transferring uncompleted work to a peer

Communicating a layoff

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Question 10 (2 points) Question 10 Unsaved

In the Accenture video, a “workforce eco-system” is discussed. Who makes up that ecosystem according to Ms. Goldstein?

Question 10 options:

Regular, full-time workers and contract labor.

People who service outsourcing contracts.

Contingent workers

All of the above make up the talent eco-system.

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Question 11 (2 points) Question 11 Unsaved

The ___________________ of a measure refers to whether a measure gets repeatable results.

Question 11 options:

content

construct

reliability

criterion

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Question 12 (2 points) Question 12 Unsaved

What did Howard Schultz mean when he said “Embracing the status quo as an operating principle is going to be a collision course with time”?

Question 12 options:

Follow the Starbucks model and relocate to high traffic areas for the best sales.

Revamp the recipes for products every year and remove the 25% with the least customer interest.

Allow associates to be themselves, to be creative in the workplace.

Rotate shift supervisors every third week to give associates a change of pace.

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Question 13 (2 points) Question 13 Unsaved

Who is credited with saying, “We had a time where we hired professional managers; they knew how to management but they didn’t know how to DO anything. Who wants to work with someone you can’t learn anything from?”

Question 13 options:

Sean McGaughran, Google Recruiter

Howard Schultz, Founder of Starbucks

Tony Hsieh, Zappos CEO

Steve Jobs, Apple CEO

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Question 14 (2 points) Question 14 Unsaved

What is the term used to describe “a process to identify the particular job duties and requirements and the relative importance of these duties to a given job.”

Question 14 options:

job analysis

performance evaluation

job redevelopment

employment staffing

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Question 15 (2 points) Question 15 Unsaved

What is another name for using evidence-based practices to determine the most qualified candidate from a pool of applicants?

Question 15 options:

Selection

Recruitment

Job analysis

onboarding

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