Trident DOC650 2022 January Complete Course Latest (Full)

DOC650 Technology and Business Process Improvement

Module 1 CASE

ORGANIZATIONS, BUSINESS PROCESSES, AND IT SYSTEMS RELATIONSHIPS.

Assignment Overview

This Case Assignment focuses on understanding what an organization is and what business processes are to describe the relationship between organizational structures and business processes. Note that the discussion throughout this case is generic and from a scholarly perspective, not from the perspective of any given organization.

Case Assignment

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time, the optional reading), write a 5-page paper addressing the following five questions:

What is an organization?

What is a business process?

What generic types of structures can organizations operate under?

Why do organizations execute business processes?

Why do organizations use technology to accomplish business processes?

Important: Note that depending on the author, a process may be referred to as an activity or a task. For the purpose of this module, assume they are synonymous unless the definition used by a specific author has the word activity or task inside.

You should consider approaching the question as follows:

Identify definitions of an organization by various other scholars or practitioners, and discuss the similarities and differences in the definitions. You must use the background reading and/or search for scholarly articles using the school's academic search tool. Do not use the dictionary.

Identify definitions of business processes (which may be referred to as tasks or activities by some) and the types of business processes discussed by past researchers. You must use the background reading and/or search for scholarly articles using the school academic search tool. Explain the similarities and differences in the definition.

Explain the relationship between an organization, various parts of an organization, and business processes.

Explain why and how technology is used within organizations to accomplish business processes.

Assignment Expectations

Submit a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables) double spaced, no extra spaces, and 1-inch margins, that answers the questions using all of the required reading and if possible the optional reading, and 1 to 3 outside references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as, section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions. Students must demonstrate their ability to synthesize and articulate knowledge from the required reading.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited in the paper at least once.

 

DOC650 Technology and Business Process Improvement

Module 1 SLP

ORGANIZATIONS, BUSINESS PROCESSES, AND IT SYSTEMS RELATIONSHIPS.

This SLP assignment focuses on demonstrating practical application of the concepts discussed in a case. The student will demonstrate understanding of what organizations and businesses process, and discuss the relationship between organizational structure and business processes. The discussion is one from a practical perspective.

Paste these instructions on the cover page of your paper, using a small font.

After reviewing the required reading for this module (and if you have time, the optional reading), and using the work completed in the case, select a specific organization and write a 3-page paper addressing the following:

What does the organization do? (i.e., What types of products or services does it provide?) Note that the organization could be For-Profit, Non-Profit, or Government.

What is the structure of this organization? Why do you thinkthat structure was selected for the organization?

Discuss one or more high level processes the organization accomplishes. Which department do you think is the lead for this process?

Discuss one or more information technology systems used to accomplish the processes identified in “3” above. Why do they use information technology? Who are the participants that use the identified tool? If they are not using current information technology, what do you suggest for use?

You are encouraged to use the SAME terms and sources as the case for the generic parts of your paper and specific sources related to the organization you identified, if they are publicly available.

SLP Assignment Expectations

Submit a 3-page paper (excluding cover sheet and references, figures, sections with bullets, and tables) double spaced, no extra spaces, and 1-inch margins, that answers the questions using most of the required reading and if possible the optional reading and one outside reference.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required reading.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

DOC650 Technology and Business Process Improvement

Module 2 CASE

GENERIC TYPES OF BUSINESS PROCESSES AND IT SYSTEMS

Assignment Overview

This Case Assignment focuses on understanding different levels of an organization and different classes of process. The discussion is one from a scholarly perspective, not from any given organization.

Case Assignment

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time, the optional reading) write a 5-page paper addressing the following questions/topics:

What are at least three levels of an organization, regardless of structure?

Compare and contrast the generic levels or types of processes (tasks or routines) within an organization.

What types of organizational processes work within and across organizational boundaries?

What are the two dimensions that a process (task) may demonstrate?

According to the reading, what types of decisions are made at the three different levels of the organizations and how does IT enable these decisions? (Please use figure 1 in this document as a reference for discussion.)

Articulate the importance of the five basic components of a business process (IDEF0) according to business process engineers (why are these needed?); present and defend your opinion on what would happen if anyone is removed.

Assignment Expectations

Submit a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables) double spaced, no extra spaces, and 1-inch margins, that answers the questions using all of the required reading, and if possible the optional reading, and 1 to 3 outside references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required readings.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

 

 

 

DOC650 Technology and Business Process Improvement

Module 2 SLP

GENERIC TYPES OF BUSINESS PROCESSES AND IT SYSTEMS

Submit at least a three page assignment that contains the following information as you articulate your DSP research problem and initial supporting literature that highlights the researched selected operational problem within the proposed DSP topic:

Develop a draft of the research problem / topic within the first two paragraphs of the assignment.

Articulate what academic and practitioner based literature supports the proposed research problem and how it relates to a possible selected organization and or industry.

Elaborate what historical or current events / trends within the selected industry support the discovery and investigation of the selected research problem draft.

SLP Assignment Expectations

Submit a 3-page paper (excluding cover sheet and references, figures, sections with bullets, and tables unless the tables are specified in the instructions) double spaced, no extra spaces, and 1-inch margins, that answers the questions using most of the required reading and if possible the optional reading and one outside reference.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should be used only for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required reading.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

DOC650 Technology and Business Process Improvement

Module 3 CASE

LEARNING ORGANIZATIONAL PROCESSES

Assignment Overview

This Case Assignment focuses on phenomena within an organization that enable or hinder learning about business process. The discussion is one from a scholarly perspective, not from any given organization.

Case Assignment

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time the optional reading), write a 5-page paper addressing the following questions/topics:

What are professional development activities and organizational development activities according to the readings? What are the differences between them?

Explain/describe and contrast organizational learning mechanisms according to the readings.

What are individual-level factors that deter from learning about processes?

Explain organizational environment issues that deter learning about processes.

Compare and contrast the required reading with those sources you find yourself.

Summarize your findings on why individuals learn about processes in organizations or are hindered from learning within organizations.

Summarize your findings on why individuals learn about processes in organizations or are hindered from learning within organizations.

Assignment Expectations

Submit at minimum a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables), double spaced, no extra spaces, and 1-inch margins, that answers the questions using all of the required reading, and if possible the optional reading and 1 to 3 outside references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required reading.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

DOC650 Technology and Business Process Improvement

Module 3 SLP

LEARNING ORGANIZATIONAL PROCESSES

This SLP assignment focuses on demonstrating practical application of the concepts discussed in a case.

The student will demonstrate understanding of what an organization and business process are, to include describing the relationship between organizational structure and business processes. The discussion is one from a practical perspective using a specific organization as the focus of the discussion.

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time the optional reading), and using the work accomplished in the case, select a specific organization and write a 3-page paper addressing the following areas:

What organizational development activities did you witness?

Describe organizational learning mechanisms used in the organization. Did the organization specifically train individuals on the IT systems to support the processes of the organization?

Did some individuals display personal factors that deterred them from learning?

Did any parts of the organization display issues that deterred learning?

SLP Assignment Expectations

Submit at minimum a 3-page paper (excluding cover sheet and references, figures, sections with bullets, and tables), double spaced, no extra spaces, and 1-inch margins, that answers the questions using most of the required reading, and if possible the optional reading and 1 outside reference.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required reading.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

DOC650 Technology and Business Process Improvement

Module 4 CASE

COMMON ORGANIZATIONAL BUSINESS PROCESSES AND ERP SYSTEMS

Assignment Overview

This Case Assignment focuses on understanding of common organizational business. The discussion is one from a literature perspective, not from any given organization.

Case Assignment

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time the optional reading), write a 5-page paper addressing the following questions/topics:

For each of the following:

The Finance Process

The Procurement Process

The Fulfillment Process

The Inventory and Warehouse Management Process (IWM)

The Manufacturing Process

What are they for/what is their purpose, how do they start, what activities or subcomponents are there?

Writing about ¾ of a page to cover the areas per process is sufficient.

Which Organizational Elements (i.e., Divisions such as Operations, Finance, Logistics etc.) are involved in each of the above? You may make a table to describe this (i.e., Processes on the top row and organizational elements on the left column with X’s in the squares. This would be accompanied by a short description.

How do Enterprise Resource Planning Systems specific to each of the above processes make them more effective and efficient?

Assignment Expectations

Submit at minimum a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables), double spaced, no extra spaces, and 1-inch margins, that answers the questions using all of the required reading, and if possible the optional reading and 1 to 3 outside references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required readings.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

DOC650 Technology and Business Process Improvement

Module 4 SLP

COMMON ORGANIZATIONAL BUSINESS PROCESSES AND ERP SYSTEMS

This SLP assignment focuses on demonstrating practical application of the concepts discussed in a case. The student will demonstrate understanding of an organization and business process, to include describing the relationship between organizational structure and business processes. The discussion is one from a practical perspective using a specific organization as the focus of the discussion.

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time the optional reading), and using the work accomplished in the case, select a specific organization and write a 3-page paper addressing the following areas:

Pick one of the following:

The Finance Process

The Procurement Process

 The Fulfillment Process

The Inventory and Warehouse Management Process (IWM)

The Manufacturing Process

What does your proposed DSP organization call it? Was it the same name as one of the above or was it similar but called something else?

How did your DSP organization execute it? Describe the work centers, tools, and the workflow. Were there written instructions and guidelines? Were there federal or other regulations that limited or constrained the work?

Which organizational elements were involved? Insert your proposed organization’s organizational chart and highlight the sections management and operational section involved.

Was there an Enterprise Resource Planning system used to synchronize the process?

Were there any other technologies that supported processes in the organization?

Describe the motivation and significance of your proposed research.

Describe previous studies that align with the proposed topic your proposed DSP topic.

Note that if your selected organization did not execute the above or you do not know how they did it, pick another process you are familiar with and answer the above.

SLP Assignment Expectations

Submit at minimum a 3-page paper (excluding cover sheet and references, figures, sections with bullets, and tables), double spaced, no extra spaces, and 1-inch margins, that answers the questions using most of the required reading, and if possible the optional reading and 1 outside references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will also have an introduction that states the purpose of the paper and what will be answered, as well as section headings that guide the reader throughout the evolution of the discussion.

Quotations should only be used for definitions so that the student can demonstrate the ability to synthesize and articulate knowledge from the required reading.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

DOC650 Technology and Business Process Improvement

Module 5 CASE

IT SYSTEMS THEORIES - DRAFT DBA PROJECT

Assignment Overview

Note: You must complete the SLP before doing the Case Assignment.

The student will develop a possible (mock/draft) Section 1 Introduction of a doctoral study that should align with your intended DSP topic using the outline provided below.

This Case Assignment focuses on using the knowledge gained in prior modules. Students may re-utilize any writings submitted before and the associated references/citations to address the areas below.

Case Assignment

Using an appropriate cover sheet, create a doctoral study Section 1 that addresses the following:

1.1 Introduction. Overview of the project – The impetus for the study.

1.2 The problem. A discussion on the organization or organizational elements that will be studied. Leadership, Management, Operations, some or all. What do they do, what is their purpose? What type of generic and specific processes do they execute in accordance with the material learned? What type of tools do they use in accordance with the material learned? A discussion of why there is a “perceived challenge/problem” in the organization (i.e., do we know there is a problem to be fixed or are we searching for one or more?). A discussion on the vision or desired end state after problem resolution – what will be more effective or efficient?

1.3 Areas to be analyzed. A discussion on which facets will be analyzed to include some or all of the following, which come from the Cases/SLP of this class:

1.3.1 The Organizational Structure, since processes and organizational structure are always intertwined. What type of structure is it? Provide a graphic of the org structure. Are there any indications of areas that need to be assessed in advance of inquiring through interviews or surveys?

1.3.2 The vertical processes within an org structure (Management). Provide a simple work flow of the situational awareness and decision-making processes. Are there any indications of areas that need to be assessed in advance of inquiring through interviews or surveys?

1.3.3 The horizontal processes within org structure (Product or Service Accomplishment). Describe the process in accordance with Case readings. Provide a simple work flow of the horizontal processes. Are there any indications of areas that need to be assessed in advance of inquiring through interviews or surveys?

1.3.4 The way processes are learned. Are there formal or informal learning methods for each process? What are they? Are they optional, are they mandatory, for some or for all? Are there any indications of areas that need to be assessed in advance of inquiring through interviews or surveys?

1.3.5 The IT systems (i.e., Enterprise Systems that support vertical or horizontal processes; decision making or product/service accomplishment). What are the tools that enable vertical (situational awareness or decision making) or horizontal process (service or product) accomplishment? Are there any indications of areas that need to be assessed in advance of inquiring through interviews or surveys?

The above would lead to the methodology section (i.e., what data for each of the above will be gathered, how will the data be gathered, from whom will it be gathered, how will it be analyzed?).

Assignment Expectations

Submit at minimum a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables unless the tables are specified in the instructions), double spaced, no extra spaces, and 1-inch margins, that answers the questions using past readings and references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will generally follow the outline above.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

 

 

 

DOC650 Technology and Business Process Improvement

Module 5 SLP

IT SYSTEMS THEORIES - DRAFT DBA PROJECT

Development of the DSP Topic Proposal:

For Module 5 Case you will be required to develop your DSP topic proposal outlining the basic problem statement and research questions you intent to explore within your selected researched field-based organization. Keep in mind the following overall parameters of the DSP:

The DSP is intended to:

Enhance your understanding of your field of study;

Provide experience conducting research in your field of study;

Develop your ability to analyze, synthesize, and evaluate data and conclusions in your field of study;

Make a significant contribution to your field of study;

Include a thorough review of associated professional literature;

Demonstrate your ability to design and carry out an individual research project;

Demonstrate a clear understanding of basic research principles, techniques, and ethics;

Demonstrate evidence of your ability to analyze and synthesize data, as well as draw and evaluate conclusions;

Develop skills in project planning, time management, organization, and implementation; and

Show evidence of a high level of professional competence

It is important to keep in mind that the DSP is not simply another graduate school assignment. The DSP is intended to help the student develop both personally and professionally. It must be scholarly, succinct, and of sufficiently high quality to be published, in part, in a peer-reviewed journal. DSP research may be cataloged and available to other researchers—seasoned professionals and academics, as well as future students—all over the world.

Submit at least a five page assignment that contains the following information as you articulate your research topic within the proposed DSP topic:

Develop a draft of the research problem / topic within the first two paragraphs of the assignment

Develop a draft set of research questions related to the selected research problem

What is the targeted selected organization that you plan to evaluate and apply your research / operational problem to?

Articulate and elaborate the characteristics and dynamics of the selected organization and how it aligns with the proposed research problem and research questions.

Articulate what academic and practitioner based literature supports the proposed research problem and how it relates to the selected organization.

SLP Assignment Expectations

Submit at minimum a 5-page paper (excluding cover sheet and references, figures, sections with bullets, and tables unless the tables are specified in the instructions), double spaced, no extra spaces, and 1-inch margins, that answers the questions using past readings and references.

The paper will have a proper main heading stating the name of the class, module number, and title of the paper. The paper will generally follow the outline above.

All assertions and key discussion points are properly cited using APA format. In other words, any sentence or paragraph that contains material derived or synthesized from the background reading or other sources will be cited. References are in APA format. All references are cited at least once.

 

DOC650 Technology and Business Process Improvement

Module 6 Reflective Essay

INTEGRATION AND REFLECTION

Prepare a Reflective Essay in which you address each of the following items:

Describe how you improved your knowledge, skills, abilities, and yourself in this session through this course.

Evaluate the work you did during the session for the class and explain ways you could have performed better.

Identify topics you did not understand or successfully implement and suggest how to improve the course material on those topics.

Identify ways to measure the future effects of what you have learned in this course or your future progress/improvement.

State whether you achieved the course outcomes (listed on the Module 6 Home page and course Syllabus page).

This Reflective Essay is a required course component (but not part of your final grade).

Upload the essay when it is completed.

 

DOC650 Technology and Business Process Improvement

Module 1 Discussion

DQ1 How important are business processes to an organization?

Part A. If business processes are so important:

Why don't organizations document them and make them part of their "way of doing business," or do they? if so, what do they call them?

Can an organization exist without processes?

Does it make sense to automate every process in an organization? Which ones might you automate? Which ones might you not automate? Justify your answers with references.

DQ2 Business merger impacts.

Part B: What happens to business processes when two large companies integrate (via merger) into one? How should they determine what to do with respect to business processes and associated information technology? Who are the participants in this determination?

 

DOC650 Technology and Business Process Improvement

Module 2 Discussion

DQ1 Are the five components of a process really necessary?

Based on the your personal knowledge and what you have read, build a brief case to defend why a process requires or does not require any part of the 5 components (input, resources, constraints, activities, and output).

Can you think of any instance of an organizational process without one of the above?

DQ2 Most important process components

Based on what you have read and your experience, explain which component of a process you think is the most important and why.

 

DOC650 Technology and Business Process Improvement

Module 3 Discussion

Who is responsible for organizational development activities (ODA)?

Identify an organization that you are familiar with. Answer the following questions:

Who is responsible for ODA?

Of the various ODA methods discussed, which ones did they demonstrate supporting?

Was learning to use the IT systems to support critical organizational processes demonstrated?

Do you think they are aware of factors that inhibit learning of processes? If so, what are they doing to address it? If not, what would you recommend to address these shortfalls?

 

DOC650 Technology and Business Process Improvement

Module 4 Discussion

Who's responsible?

Identify an organization you are familiar with. Answer the following questions:

Which of the generic business processes did they seem to execute?

What organizational element was the “lead” for each one?

Where there any challenges between the staff elements in supporting the lead?

Who was responsible (i.e., the lead) for the IT systems used in the above processes?

DOC650 Technology and Business Process Improvement

Module 5 Discussion

Who's responsible for IT systems?

Identify an organization you are familiar with. Answer the following questions:

How many IT systems are used? Just guess and also name at least two specifically.

What organizational element is the technical lead for each one and who is the process or user representative for each one?

Using one of the IT theories in the case, describe whether the IT system “works” (i.e., is useful, successful, etc.).

 

DOC650 Technology and Business Process Improvement

Module 6 Discussion

Please assess your performance in this class.

How well do you believe you understand and can articulate:

Organizational structures and processes as well as their relationships. The roles of information technology within an organization.

Generic business processes operating at different levels of any organization regardless of how they are structured. Process complexity. Differences between the types of information technology systems operating at various levels of an organization.

How members of organizations learn about processes as well as environmental factors that inhibit learning. Whether organizations specifically train individuals on the IT systems to support the processes.

Generic processes within organizations and their associated IT systems and how they may interrelate.

How to assess whether an IT solution meets organizational process needs.

After responding to the Reflective Discussion above, please complete an anonymous Course Evaluation Survey. Instructors are not able to view course evaluation reports until after the grade submission period is over. Thank you for your feedback.