The eight dimensions of service quality are reliability,

WEEK 1 DISCUSSION POST
The eight dimensions of service quality are reliability, assurance, performance, responsiveness, extended services, empathy, appearance, and reputation. 
• Provide a brief introduction to the company with which you are working.
• Using the dimensions of service quality, develop a strategy to differentiate the company.

WEEK 2 DISCUSSION POST
Using predominately articles from the library's full-text article databases (Academic Search Complete, Business Source Complete, and/or ProQuest Central), research distribution channel structure:

Provide a brief introduction of the company with which you are working.
• Research distribution channel systems.
• Apply a distribution channel to your product enhance customer value.
This post should be 200-300 words in length. Since you are engaging in research, be sure to cite in the body of the post and add a reference list in APA format