The customer service manager for a restaurant

Imagine that you are the customer service manager for a restaurant. Several of your customers became ill recently, some seriously, from an ingredient that was mishandled by your supplier. Compose a letter to the media to communicate the company's position on this matter and restore the public's confidence in your restaurant. In your letter, be sure to describe the source of the problem and your company's response.

Develop a response that includes examples and evidence to support your ideas, and which clearly communicates the required message to your audience. Organize your response in a clear and logical manner as appropriate for the genre of writing.