strayer bus407 final exam part 1 and part 2

Question 1

5 out of 5 points

Which kind of analysis compares the monetary cost of training with the intangible or nonmonetary results?

Question 2

5 out of 5 points

According to the text, which of the following groups would be interested in “process evaluation” data?

Question 3

5 out of 5 points

Training was developed to improve productivity. When assessing training’s effectiveness at the organizational results level, which of the following would be the most appropriate thing to focus your attention on?

Question 4

5 out of 5 points

When is the best time to evaluate training?

Question 5

5 out of 5 points

Outcome evaluation determines

Question 6

5 out of 5 points

Which of the following statements is true regarding learning outcomes?

Question 7

5 out of 5 points

Research has shown the relationship between reaction, learning, behavior and results is

Question 8

5 out of 5 points

Upper management’s interest in “outcome evaluation” data is focused on

Question 9

5 out of 5 points

Which of the following is NOT a dimension of culture?

Question 10

5 out of 5 points

The optimum length of an orientation

Question 11

5 out of 5 points

A survey of Fortune 1000 organizations in North America indicated that about ______ percent use teams.

Question 12

5 out of 5 points

The “quid pro quo” type of sexual harassment involves

Question 13

5 out of 5 points

Which of the following statements about sexual harassment training is NOT true?

Question 14

5 out of 5 points

Consider Mary, who is hearing impaired but able to speak and read lips. She applies for the job of accounting clerk. She has all the KSAs required for critical tasks. Although not a critical task, the job requires using the phone from time to time. Can the employer refuse to hire her on the basis of her inability to use a phone?

Question 15

5 out of 5 points

Which of the following cultures is noted for its short-term orientation?

Question 16

5 out of 5 points

Which of the following cultures is noted as Individualistic?

Question 17

5 out of 5 points

Which of the following is an effective way of determining a manager’s style, traits, and ability to interact effectively with others?

Question 18

5 out of 5 points

Integrating strategy and managerial characteristics suggests that when comparing market leaders and cost leaders, the market leader should be higher in all of the following EXCEPT

Question 19

5 out of 5 points

Ultimately, the responsibility for an employee’s development is _____.

Question 20

0 out of 5 points

For a market leader the technology tends to be _____and the design _____.

Question 21

5 out of 5 points

Management style is related to two dimensions of leader behavior – _____ and _____.

Question 22

5 out of 5 points

Integrating strategy and managerial characteristics suggests that when comparing market leaders and cost leaders in terms of supportive style

Question 23

5 out of 5 points

Action learning is

Question 24

5 out of 5 points

Entrepreneur & Disturbance Handler are under which of Mintzberg’s Managerial Roles?

Question 25

0 out of 5 points

Conceptual knowledge is related to

Question 1

5 out of 5 points

The way that trainees are required to demonstrate that they have learned a KSA they are expected to acquire through training is called a

Question 2

5 out of 5 points

The micro theory of training design proposed by Gagné-Briggs has ____ events of instruction.

Question 3

5 out of 5 points

_____ is particularly valuable for tasks that are not used frequently or if the opportunity to practice them is limited.

Question 4

5 out of 5 points

If a major constraint is “short lead time” (therefore there is not much time to prepare training), one viable option is use of

Question 5

5 out of 5 points

Sequencing in elaboration theory is the process of

Question 6

5 out of 5 points

Which of the following terms is used to reflect maximizing the similarity of the training to the job?

Question 7

5 out of 5 points

Expectancy 1 is the belief that

Question 8

5 out of 5 points

Which of the following training methods is most appropriate when both knowledge and skill are learning objectives?

Question 9

0 out of 5 points

Developing a good demonstration requires

Question 10

5 out of 5 points

_____ is the process of providing one to one guidance and instruction to improve the knowledge, skills, and work performance of the trainee.

Question 11

5 out of 5 points

When the trainer believes a trainee has asked a question because the trainee really wants to answer but is hesitant, the trainer should respond using the______.

Question 12

5 out of 5 points

Which of the following is most appropriate for training interpersonal skills?

Question 13

5 out of 5 points

Training methods can be divided into _____ and _____ approaches.

Question 14

5 out of 5 points

The principles of programmed instruction

Question 15

5 out of 5 points

The user interface is the _____ that allows the trainee to interact with the Intelligent Tutoring System.

Question 16

5 out of 5 points

The main difference between Virtual Reality and Multimedia training is that in Virtual Reality training

Question 17

5 out of 5 points

Which of the following statements regarding ET is true?

Question 18

5 out of 5 points

Interactive Multimedia training can be used for

Question 19

0 out of 5 points

In developing an ET program, which three factors need to be considered?

Question 20

5 out of 5 points

The experiential learning model, a process for using games and exercises in training, has _____steps.

Question 21

5 out of 5 points

Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?

Question 22

5 out of 5 points

The “process” for the developmental phase of the training model is

Question 23

5 out of 5 points

According to the text, the skill component of an effective trainer’s KSAs is comprised of all BUT which of the following?

Question 24

5 out of 5 points

Good listening skills require practice because

Question 25

5 out of 5 points

Which of the following statements regarding OJT trainers is true?