Some in the hotel industry believe too heavy a reliance
Question # 00714542
Posted By:
Updated on: 01/19/2019 10:23 AM Due on: 01/19/2019
Some in the hotel industry believe too heavy a reliance on the STAR report to evaluate a hotels's sales effort has a negative effect. Others defend the STAR as the only independent way to evaluate a sales staff's effectiveness. Identify two positive and two negative factors involved in an analysis of a hotel STAR report. What alternative performance indicators would you suggest hotel owners use to evaluate the performance of their GM's?
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Rating:
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Solution: Some in the hotel industry believe too heavy a reliance