Saint MBA530 final exam 2015

Final Exam

This exam contains 10 short-answer questions covering materials from Modules 5-8. All questions require that you demonstrate a rigorous level of critical-thinking skills and abilities in your answers in addition to addressing all the topics and issues relevant to the question.

You will have 150 minutes to complete the exam. Click on “save” regularly while in the exam or risk losing all your answers in the event of a system error. You also must click “submit” within the time allowed.

Question 1. 1. Identify the stages of group development in Tuckman’s 5-stage model, and briefly discuss the differences between the 5-stage model and Gersick’s punctuated equilibrium model. (Points : 10)

Question 2. 2. What are advantages and disadvantages of group decision making? (Points : 10)

Question 3. 3. What types of power in the French-Raven model correspond to the types of power in McClelland's view of power? (Points : 10)

Question 4. 4. What are the major sources of interpersonal power according to French & Raven? (Points : 10)

Question 5. 5. What is the difference between a leader and a manager? (Points : 10)

Question 6. 6. How have the Americans, Germans, and Japanese approached job design in recent years? (Points : 10)

Question 7. 7. What are some distinguishing characteristics of the external environment of a large commercial airline such as American Airlines, United, or Delta? (Points : 10)

Question 8. 8. Briefly discuss the three perspectives or theories regarding the relationship between organizational culture and performance. (Points : 10)

Question 9. 9. How can an organizational culture be expressed, measured, and recorded? (Points : 10)

Question 10. 10. What is organization development and what areas of an organization may require change and development if performance has significantly suffered? (Points : 10)