Responses | management homework help

1) Trust, defined by the Oxford dictionary as a firm belief in the reliability, truth, ability, or strength of someone or something (2018). After watching this week video, it certainly grabbed my attention by how trust could influence the behavior and performance of a whole organization in both positive and negative ways.
According to Robbins and Judge, "trust is a perception that can be vulnerable to shifting condition in a team environment" (2017, p206). The concept aligns with Pauline Voortman's point of view--uncertainty and vulnerability (2013). It makes someone vulnerable by putting trust into someone else. Betraying trust will cost negative feelings such as fear and anger which will further harm the culture and productivity of an organization. People are looking for predictability and good will to accept vulnerability, thus, leaders should be encouraged to embrace vulnerability by admit mistakes, expose emotions, or show uncertainties, it is the key for creating trust in organizations (Voortman, 2013). What are other ways to build trust in an organization?

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