Reflection Discussion 4 - Defensive Communication
Question # 00847300
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Updated on: 11/02/2023 02:13 AM Due on: 11/02/2023
Reflection Discussion 4: Defensive Communication
According to Zastrow and Hessenauer (2019), our perceptions determine how we interpret the messages we receive during communication. There are several factors that can affect our perception, including defense mechanisms, which are socio-psychological factors that can influence what we perceive and, in many cases, derail effective communication.
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Solution: Reflection Discussion 4 - Defensive Communication