Purdue CM206 2019 February Unit 7 Quiz Latest

CM206 Interpersonal Communications

Unit 7 Quiz    

Question 1          Listening is:

Question options:

1)            The same as hearing

2)            A learned process

3)            Passive

4)            Natural

Question 2          The first step in the listening process is to:

Question options:

 1)           Select what material to focus on

2)            Respond

3)            Interpret the cues

4)            Physically receive the message

Question 3          When interpreting information we are trying to _____.

Question options:

1)            Understand it

2)            Memorize it

3)            Keep it in short term memory

4)            Recall it

Question 4          When we are listening to a briefing at work we are likely demonstrating which listening type?

Question options:

1)            Informational listening

2)            Critical listening

3)            Discriminative listening

4)            empathetic listening

Question 5                         

Listening to a friend share their joy over finding a new job is an example of what type of listening?

Question options:

1)            Informational listening

2)            Critical listening

3)            Discriminative listening

4)            Empathetic listening

Question 6          A person who is really focused on listening to the needs and feelings of others is likely demonstrating which listening style?

Question options:

1)            People- oriented listeners

2)            Action-oriented listeners

3)            Content- oriented listeners

4)            Time-oriented listeners

Question 7          A listener who is concerned with staying on task during meetings and cuts conversation off when the time allotted has run out is likely demonstrating which listening style?

Question options:

1)            People- oriented listeners

2)            Action-oriented listeners

3)            Content- oriented listeners

4)            Time-oriented listeners

Question 8          When we feel a message does not pertain to us or is not relevant it can create which of the following barriers to listening?

Question options:

1)            Self-centeredness

2)            Lack of motivation

3)            Response preparation

4)            Selective attention

Question 9          When we refuse to remain open to a message due to our need to preserve our ways of thinking we are engaging in which barrier to listening?

Question options:

1)            Selective listening

2)            Prejudice

3)            Response preparation

4)            Self-centeredness

Question 10        Listening for the sole reason of attacking the person speaking is an example of which of the following bad listening habits?

Question options:

1)            Aggressive listening

2)            Eavesdropping

3)            Distorted listening

4)            Interrupting