Purdue CM206 2019 February Final Quiz Latest

CM206 Interpersonal Communications

Unit Final Quiz     

Question 1          Emotions are:

Question options:

1)            Universal

2)            Personal

3)            Objective

4)            Concrete

Question 2          Getting butterflies in your stomach before a presentation is an example of which of the following characteristics of emotions?

Question options:

1)            Psychological

2)            Behavioral

3)            Communicative

4)            Social

Question 3          Intentionally ignoring someone you are upset with is an example of what type of emotional response?

Question options:

 1)           Psychological

2)            Behavioral

3)            Communicative

4)            Social

Question 4          Emotions such as joy, distress, and even surprise are considered universal and an example of which type of emotion?

Question options:

1)            Critical

2)            Primary

3)            Secondary

4)            Subjective

Question 5          These types of emotions do not typically have corresponding facial expressions associated with them, and thus, are not considered universal.

Question options:

1)            Critical emotions

2)            Primary emotions

3)            Secondary emotions

4)            Subjective emotions

Question 6          Telling someone how upset we are regarding a recent job loss is an example of what type of emotional reaction?

Question options:

1)            Psychological

2)            Behavioral

3)            Communicative

4)            Social

Question 7          The notion that “boys don’t cry” would be best classified as what type of influence on emotions?

Question options:

1)            Cultural

2)            Universal

3)            Subjective

4)            Historical

Question 8          Physiological reactions to emotions are:

Question options:

1)            Not always obvious to others

2)            Always obvious to others

3)            Result in a verbal expression of emotions

4)            Result in a nonverbal expression of emotions

Question 9          When we use “I” statements to express emotions we are:

Question options:

 1)           Repressing our emotions

2)            Taking ownership of our emotions

3)            Exhibiting cultural cues regarding emotions

4)            Demonstrating a lack of communication competence

Question 10        At the heart of it, emotional intelligence (EI) refers to:

Question options:

 1)           Managing emotions

2)            Reflecting emotions

3)            Dealing with your emotions

4)            Understanding emotions

Question 11        EI involves using emotions to do what?

Question options:

1)            Guide our behavior with others

2)            Guide our thoughts

3)            Guide our thoughts and behaviors

4)            Communicate

Question 12        A key aspect to effective emotional intelligence is:

Question options:

1)            Empathy

2)            Listening

3)            Good use of nonverbal cues

4)            Sympathy

Question 13        People with higher EI typically report:

Question options:

1)            More challenges getting along with others

2)            Low satisfaction rates

3)            Greater quality of social interactions

4)            More individualistic behaviors

Question 14        Conflict is:

Question options:

 

1)            Negative

2)            Positive

3)            Neutral

Question 15        How we respond to conflict, our perceptions of conflict, and how we communicate during conflict is all related to our:

Question options:

1)            Culture

2)            Perception

3)            Society

4)            Emotional Intelligence

Question 16                       

Research has found which of the following to be true regarding EI:

Question options:

 1)           People with higher levels of EI demonstrate adaptive coping strategies

2)            People with higher levels of EI demonstrate better communication

3)            People with higher levels of EI have a greater number of misunderstandings

4)            People with higher levels of EI demonstrate higher tendencies toward negative conflict experiences

Question 17        Emotions are shaped by:

Question options:

 1)           Engaging in dual perspective

2)            Monitoring language use

3)            Perceptions

4)            Behaviors

Question 18        Primary emotions differ from Secondary emotions primary because:

Question options:

1)            Primary emotions are expressed through facial expressions

 2)           Secondary emotions are expressed through facial expressions

3)            They are objective

 

4)            They are subjective

Question 19       

When someone shares their emotions the best suggestion is to respond sensitively using:

Question options:

1)            Diversity

2)            Empathy

3)            Sympathy

4)            Subjective symbols

Question 20       

The ability to recognize and comprehend the emotions of another is considered which dimension of EI?

Question options:

1)            Self-emotional appraisal

2)            Others’ emotional appraisal

3)            Regulations of emotions

4)            Use of emotion

 

Question 21        It is the day before your big vacation, which you have been planning for months. You are so excited to head to your dream destination; yet you recognize you have to conduct a meeting at work prior to departure and therefore, must monitor your emotions. This is an example of which of the dimensions of EI?

Question options:

1)            Self-emotional appraisal

2)            Others’ emotional appraisal

3)            Regulations of emotions

4)            Use of emotion

Question 22        Having a strong understanding of your own emotions and how you react to certain stimuli is an example of which of the dimensions of EI?

Question options:

 1)           Self-emotional appraisal

2)            Others’ emotional appraisal

3)            Regulations of emotions

4)            Use of emotion

Question 23        Social intelligence is _________ academic intelligence.

Question options:

 1)           Synonymous with

2)            Distinct from

3)            Universal to

4)            A part of

Question 24        Feeling happy when your best friend is happy or feeling concerned when he is concerned is an example of:

Question options:

 1)           Empathy

2)            Primary emotions

3)            Secondary emotions

4)            Cultural displays of emotion

Question 25        Which of the following is not a characteristic of EI?

Question options:

 1)           Motivating oneself

2)            Managing emotions

3)            Identifying emotions

4)            Understanding what caused someone else to feel the way they do

Question 26        We can use both verbal and nonverbal cues to demonstrate empathy.

Question options:

1) True

2) False

Question 27        Research shows that individuals _________ others with higher levels of EQ.

Question options:

1)            Prefer to engage

2)            Prefer to avoid

Question 28        Self-awareness in EI refers to:

Question options:

1)            Being aware of your moods

2)            Managing your moods

3)            Ability to identify how someone feels without them telling you

4)            Being aware of what caused someone to feel the way they do

Question 29        When we talk about self-regulation in the context of EI we are referring to:

Question options:

1)            Being aware of your moods

2)            Managing your moods

3)            Ability to identify how someone feels without them telling you

4)            Being aware of what caused someone to feel the way they do

Question 30        When we talk about motivation in the context of EQ we are referring to:

Question options:

1)            Not allowing your emotions to distract you from your goal

2)            Ability to recognize how someone feels without them telling you

3)            Ability to interact with someone else, despite your mood

4)            Encouraging others to do better

Question 31        Which of the following would not be a characteristic of someone with a high level of EI?

Question options:

1)            Knowing what makes you happy

2)            Knowing what makes someone else sad

3)            Dealing with emotions without being overcome by them

4)            Channeling emotions to help you accomplish a goal

Question 32        Fear is considered to be what?

Question options:

1)            A primary emotion

2)            A secondary emotion

3)            Subjective

 4)           Highly contextualized

Question 33        The sociocultural rule that says it is permissible to cry at a funeral is best defined as:

Question options:

1)            A display rule

2)            A framing rule

3)            A social rule

4)            A perceptual rule

Question 34        Speaking in generalities and not owning your feelings would best be classified as:

Question options:

1)            Ineffective expressions of emotions

2)            Effective expressions of emotions

3)            Cultural influences

4)            Objective interpretations

Question 35        In this type of culture, emotions are tied specifically to social contexts rather than individual rights to free expression:

Question options:

1)            Individualistic

2)            Collectivist

3)            Segmented

4)            Symbolic

Question 36        It is _________ to engage with others who have a strong ability to manage their emotions.

Question options:

1)            Harder

2)            Challenging

3)            Easier

 

4)            Fun

Question 37        EI means always knowing why someone feels the way they do.

Question options:

1) True

 2) False

Question 38        “It is OK that I did not get that promotion this time. I know I am working hard and I will try again when the opportunity presents itself. Until then, I will keep learning all I can and honing my skills.” This example of an internal dialogue can best be classified as which characteristic of EI?

Question options:

1)            Knowing one’s emotions

2)            Managing emotions

3)            Handling relationships

4)            Recognizing emotions in others

Question 39        Empathy is an important component of:

Question options:

1)            Emotional intelligence

2)            Primary emotions

3)            Secondary emotions

4)            Self-concept

Question 40        People with this type of attachment style have a general fear of intimacy:

Question options:

1)            Secure

2)            Avoidant

3)            Anxious

4)            Cultural

Question 41        A person with this type of attachment style is likely to have a low self-concept due to low self-esteem and self-doubt:

Question options:

 

1)            Secure

2)            Avoidant

3)            Anxious

4)            Cultural

Question 42        This type of culture values personal experiences and self-determination:

Question options:

1)            Individualistic

2)            Collectivist

3)            Segmented

4)            Symbolic

Question 43        Jagat comes to the office angry and it appears to infect everyone; this is an example of:

Question options:

1)            Emotional Contagion

2)            Emotional Sharing

3)            Display Rules

4)            Framing Rules

Question 44        One of the downfalls of not communicating our emotions through face-to-face interaction is the lack of:

Question options:

1)            Verbal messages

2)            Nonverbal messages

3)            Primary emotions

4)            Secondary emotions

Question 45        The way in which we express emotions is shaped, in large part, by which of the following?

Question options:

 1)           Sociocultural norms

2)            Political norms

 3)           Environmental norms

4)            Historical norms