Purdue CM206 2019 February All Units Quizzes Latest

CM206 Interpersonal Communications

Unit 1 Quiz    

Question 1Perception is considered a ______.

Question options:

1)            Process

2)            Product

3)            Skill

4)            Theory

Question 2          Which of the following is not an example of one of the three features of salience?

Question options:

1)            Noticing artwork because you find the use of color to be exceptional

2)            Tuning in to a song on the radio that you love

3)            I expect a store to be clean when I enter, so when it is not, I take notice

4)            I use the word “dude” in a sentence because of my age

Question 3          We organize information in one of three ways. Which of the following is an example of organizing information based on similarity?

Question options:

1)            Categorizing three people as being related because they all look alike

2)            Categorizing three people as being unrelated because they all look different

3)            Assuming three people are related because they all live in the same house

4)            Assuming someone is not a student because they are 70 years old

Question 4          Which of the following might be a cultural schema in the U.S. for written communication in a professional context?

Question options:

1)            Use of text language

2)            Capitalization of personal pronouns, such as “I” statements

3)            Use of emojis

4)            Informal greetings, such as “Hey…”

 

Question 5          Karen is so helpful; she really is a caring person. The preceding statement is an example of which type of attribution?

Question options:

1)            Internal

2)            External

3)            Behavioral

4)            Procedural

Question 6          Karen and Ron had a business meeting scheduled for 3 p.m. Karen arrives by 2:45 p.m. and begins to set up so that everything is ready to start on time. 3 p.m. comes and goes and Ron has not arrived. Karen begins to become annoyed and believes Ron must not respect her or her time. When Ron arrives at 3:45 p.m., he explains that he had a blow out on the freeway. Which of the following errors in perception did Karen engage in?

Question options:

 1)           Fundamental attribution error

2)            Self-serving bias

3)            Schema error

4)            Selection error

Question 7Kia has met Jon three times. The first two he seemed rushed and hurried, but this last time he was kind and thorough in his explanations. Kia has chosen to think of him as kind and thorough, based on their most recent interaction. This is an example of which of the following?

Question options:

1)            Recency theory

2)            Primacy theory

3)            Good interpersonal communication

Question 8          You see lights flashing and know, based on where you live, that this is not a pattern, but you are wondering what is going on. Which stage of the perception process are you in when you are attempting to assign meaning to your experience?

Question options:

 1)           Selection

2)            Organization

3)            Interpreting

Question 9          Jose met Jake once at a business event and did not view him favorably due to his behavior and poor choice in business attire. Jose has a meeting coming up with Jake and based on the first time he met Jake, assumes the meeting will go poorly. This is an example of which of the following?

Question options:

1)            Primacy Theory

2)            Recency Theory

3)            Halo Effect

4)            Horn Effect

Question 10        Stacy is very excited to share with his manager, Ben, that their presentation went well. Stacy, Ben, and the entire team worked together for two weeks to put the presentation together, even though only Stacy and one of his coworkers would be presenting it. When Stacy shares the news, Ben replies: “Of course the presentation went well, I helped build the slide deck, organize the speaking notes, and help you practice. I essentially did the entire thing.” Which perceptual error is Ben likely engaging in?

Question options:

1)            Perception

2)            Fundamental Attribution Error

3)            Self-serving bias

4)            Internal Attribution

 

CM206 Interpersonal Communications

Unit 3 Quiz    

All communication is _____.

Question options:

1)            Symbolic

2)            Rational

3)            Inherent

4)            Intrinsic

Question 2          Juan and Jessica plan to meet for lunch. However, Juan’s version of lunch is 2 p.m. and grabbing something quick, while Jessica’s version of lunch is around 11:30 a.m., and she had planned to sit down and order something. Although they used the same word, “lunch,” it produced different interpretations or _____, in terms of Ogden & Richard’s Triangle of Meaning.

Question options:

1)            Thoughts

2)            Symbols

3)            Referents

4)            Signs

Question 3When I say the word bird, you think of a sweet canary calling outside your window and I think of the Alfred Hitchcock movie, The Birds. This is an example of what?

Question options:

1)            Connotative meaning

2)            Denotative meaning

3)            Halo effect

4)            Horn effect

Question 4The statement, “Professional grammar has been decreasing,” is an example of which of the following types of linguistic expressions?

Question options:

1)            Feelings

2)            Needs

3)            Thoughts

4)            Observations

Question 5          “You are never going to finish school” is an example of which type of unsupportive message?

Question options:

1)            Global label

2)            Sarcasm

3)            Dragging up the past

4)            Judgmental “you” messages

Question 6          “All millennials are lazy.” This is an example of what type of language?

Question options:

1)            Polarizing

2)            Civil

3)            Evocative

4)            Swearing

Question 7“Don’t hit my car, she has feelings too” is an example of which type of language?

Question options:

1)            Simile

2)            Metaphor

3)            Personification

4)            Grammar

Question 8          In the U.S., things like turn-taking and greetings could be considered ______.

Question options:

1)            Rules for using language

2)            Guidelines for interactions

3)            Social norms

4)            Refferents

Question 9Glenn is from NY and recently moved to TX. He finds that when he is out and about in his new hometown, his accent may change and he uses different words to describe objects then when he lived in NY. This is an example of what?

Question options:

1)            Convergence

2)            Code-switching

3)            Divergence

4)            Denotative Definitions

Question 10        Which cultural bias is being reflected in the following statement: “This is for the good of all mankind.”

Question options:

1)            Age

2)            Gender

3)            Race

4)            Sexual Orientation

 

 

CM206 Interpersonal Communications

Unit 5 Quiz    

Question 1          One of the key factors for effective communication with people we are different from is:

Question options:

1)            Tolerance

2)            Patience

3)            Diversity

4)            Empathy

Question 2          The ability to relate appropriately in a variety of different contexts with individuals who are different from yourself can best be described as:

Question options:

1)            Tolerance

2)            Intercultural competence

3)            Intercultural communication

4)            Empathy

Question 3Which of the characteristics of diversity is being represented in the following example: Genna is a millennial and Karen is a baby boomer.

Question options:

1)            Language

2)            Race

3)            Gender

4)            Age

Question 4Diversity is most synonymous with the term:

Question options:

1)            Differences

2)            Similarities

3)            Characteristics

4)            Communication

Question 5According to the readings, it is important to _____ diversity.

Question options:

1)            Ignore

2)            Acknowledge

3)            Repress

4)            Report

Question 6          Even though Keith has a Ph.D. he is able to communicate effectively with his class of 8th graders. This is because Keith is sensitive to which area of diversity?

Question options:

1)            Dress

2)            Gender

3)            Educational backgrounds

4)            Economic status

Question 7          Eric is giving a presentation to individuals in a low income area. He is explaining the importance of saving for retirement and is wondering why he is not gaining the attention of his audience. This is an example where Eric is not being sensitive to which characteristic of diversity?

Question options:

1)            Ethnic backgrounds

2)            Economic status

3)            Political interests

4)            Age

Question 8Ethnic origin is an example of what type of diversity?

Question options:

1)            Primary

2)            Secondary

3)            Critical

4)            Mental

Question 9          Less obvious differences or differences that cannot be seen are considered what?

Question options:

1)            Primary diversity

2)            Secondary diversity

3)            Critical diversity

4)            Mental diversity

Question 10        Which of the following is not a characteristic of diversity?

Question options:

1)            Gender

2)            Culture

3)            Economic status

4)            All are examples of diversity

 

CM206 Interpersonal Communications

Unit 7 Quiz    

Question 1          Listening is:

Question options:

1)            The same as hearing

2)            A learned process

3)            Passive

4)            Natural

Question 2          The first step in the listening process is to:

Question options:

 1)           Select what material to focus on

2)            Respond

3)            Interpret the cues

4)            Physically receive the message

Question 3          When interpreting information we are trying to _____.

Question options:

1)            Understand it

2)            Memorize it

3)            Keep it in short term memory

4)            Recall it

Question 4          When we are listening to a briefing at work we are likely demonstrating which listening type?

Question options:

1)            Informational listening

2)            Critical listening

3)            Discriminative listening

4)            empathetic listening

Question 5                         

Listening to a friend share their joy over finding a new job is an example of what type of listening?

Question options:

1)            Informational listening

2)            Critical listening

3)            Discriminative listening

4)            Empathetic listening

Question 6          A person who is really focused on listening to the needs and feelings of others is likely demonstrating which listening style?

Question options:

1)            People- oriented listeners

2)            Action-oriented listeners

3)            Content- oriented listeners

4)            Time-oriented listeners

Question 7          A listener who is concerned with staying on task during meetings and cuts conversation off when the time allotted has run out is likely demonstrating which listening style?

Question options:

1)            People- oriented listeners

2)            Action-oriented listeners

3)            Content- oriented listeners

4)            Time-oriented listeners

Question 8          When we feel a message does not pertain to us or is not relevant it can create which of the following barriers to listening?

Question options:

1)            Self-centeredness

2)            Lack of motivation

3)            Response preparation

4)            Selective attention

Question 9          When we refuse to remain open to a message due to our need to preserve our ways of thinking we are engaging in which barrier to listening?

Question options:

1)            Selective listening

2)            Prejudice

3)            Response preparation

4)            Self-centeredness

Question 10        Listening for the sole reason of attacking the person speaking is an example of which of the following bad listening habits?

Question options:

1)            Aggressive listening

2)            Eavesdropping

3)            Distorted listening

4)            Interrupting

 

CM206 Interpersonal Communications

Unit 9 Quiz    

Question 1          Emotional Intelligence or EI refers to:

Question options:

1)            Managing emotions

2)            Knowing exactly why someone feels the way they do

3)            Suppressing emotions

4)            Reacting to emotions

Question 2          Emotions are shaped by:

Question options:

1)            Engaging in dual perspective

2)            Monitoring our language use

3)            Perceptions

4)            Self-concept

Question 3          Emotions are:

Question options:

1)            Subjective

2)            Objective

3)            Universal

4)            Culturally bound

Question 4Sweaty palms prior to an interview would be considered what type of emotional reaction?

Question options:

1)            Physiological

2)            Behavioral

3)            Communicative

4)            Social

Question 5          Hugging a friend who is sad would be an example of what type of emotional reaction?

Question options:

1)            Physiological

2)            Behavioral

3)            Communicative

4)            Social

Question 6          These types of emotions are expressed similarly between cultures:

Question options:

1)            Primary

2)            Secondary

3)            Subjective

4)            Social

Question 7          Individuals with this type of attachment style are more effective at managing emotions and are less likely to experience intense negative emotions:

Question options:

1)            Anxious attachments

2)            Secure attachments

3)            Avoidant attachment

4)            Cultural attachment

Question 8          The first step in communicating emotions effectively is:

Question options:

1)            Choosing whether and how to express emotions

2)            Own your feelings

3)            Monitor your self-talk

4)            Identify your emotions

Question 9          Kelli shares with her husband how thrilled she is that she was nominated for a new managerial position at work. Her husband being able to share in her emotional state is an example of:

Question options:

1)            Primary emotions

2)            Secondary emotions

3)            Empathy

4)            Cultural displays of emotion

Question 10        Love, guilt, or shame are examples of:

Question options:

 1)           Primary emotions

2)            Objective emotions

3)            Secondary emotions

4)            Universal emotions

 

CM206 Interpersonal Communications

Unit Final Quiz     

Question 1          Emotions are:

Question options:

1)            Universal

2)            Personal

3)            Objective

4)            Concrete

Question 2          Getting butterflies in your stomach before a presentation is an example of which of the following characteristics of emotions?

Question options:

1)            Psychological

2)            Behavioral

3)            Communicative

4)            Social

Question 3          Intentionally ignoring someone you are upset with is an example of what type of emotional response?

Question options:

 1)           Psychological

2)            Behavioral

3)            Communicative

4)            Social

Question 4          Emotions such as joy, distress, and even surprise are considered universal and an example of which type of emotion?

Question options:

1)            Critical

2)            Primary

3)            Secondary

4)            Subjective

Question 5          These types of emotions do not typically have corresponding facial expressions associated with them, and thus, are not considered universal.

Question options:

1)            Critical emotions

2)            Primary emotions

3)            Secondary emotions

4)            Subjective emotions