One of the tasks that a branch bank needs to complete is the bundling
Question # 00027760
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Updated on: 10/08/2014 10:19 AM Due on: 10/31/2014
One
of the tasks that a branch bank needs to complete is the bundling and
strapping of different denominations of paper cash. The branch managers
thinks there is a relationship between errors made and the number of
weeks on the job of the tellers who do this task. Given that you know
errors ultimately affect branch profitability, you want to resolve this
issue. You’ve gathered the following information:
Average
Weeks Avg. Weekly
on Job Errors
3 14.7
6 16.3
9 17.1
12 17.0
13 11.1
16 13.7
21 16.7
23 14.4
25 10.8
26 11.3
29 2.6
46 3.4
58 4.9
64 4.4
67 4.3
70 5.1
75 4.4
85 3.4
90 4.6
96 5.5
a. Identify which quality improvement tool is appropriate to analyze the situation so it can be resolved and explain your response. [+2 pts.]
b. Properly construct and present your use of the tool. [+2 pts.]
c. What inferences would you make from your analysis? [+2 pts.]
Average
Weeks Avg. Weekly
on Job Errors
3 14.7
6 16.3
9 17.1
12 17.0
13 11.1
16 13.7
21 16.7
23 14.4
25 10.8
26 11.3
29 2.6
46 3.4
58 4.9
64 4.4
67 4.3
70 5.1
75 4.4
85 3.4
90 4.6
96 5.5
a. Identify which quality improvement tool is appropriate to analyze the situation so it can be resolved and explain your response. [+2 pts.]
b. Properly construct and present your use of the tool. [+2 pts.]
c. What inferences would you make from your analysis? [+2 pts.]
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Rating:
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Solution: One of the tasks that a branch bank needs to complete is the bundling