NETW420 Bi-Weekly project Week 1 2019

This week, you will prepare a research report that thoroughly answers the following two exercise questions.

Exercise 3 of Chapter 1 on page 49: 
Draw the route diagram (Something similar to Figure 1.2 on page 8) identifying each node for the following data that was obtained using a trace routing tool. What is the average time a packet takes to travel from noc2 host to netman host? 
noc2% traceroute netman.cc.gatech.edu 
traceroute to netman.cc.gatech.edu (130.207.8.31), 30 hops max, 40 byte packets 
main-rtr.gcatt.gatech.edu (199.77.147.1) 1.045 ms 1.012 ms 0.971 ms. 
130.207.251.2 (130.207.251.2) 2.198 ms 1.404 ms 1.837 ms. 
netman.cc.gatech.edu (130.207.8.31) 3.528 ms 1.671 ms 1.602 ms.
Exercise 18 of Chapter 1 on page 51: 
As a network engineer in a Network Operations Center, you are following up on two trouble tickets. You do not have a network management system and you have to use the basic network tools to validate the problem before you can resolve them. Please explain