NCu OL7001 Week 8 - Assignment: Research Instances of Conflict for Improving Mediation Techniques

NCu OL7001 Week 8 - Assignment: Research Instances of Conflict for Improving Mediation Techniques

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Instructions

For this assignment, draft a critical analysis that compares two different organizational conflicts with which you were involved or witnessed. The first conflict should be one that was resolved appropriately and ended in a win-win. The second conflict should be one that was handled inappropriately, resulting in negative outcomes.Provide a detailed description of each conflict, who was involved, and what it was about. Then, compare each of these conflicts in regard to communication, tools, and mediation strategies used. Finally, explain what you would have done differently in the second conflict to resolve it in a positive manner, leading to positive results.Provide detailed examples and research to support your position.Support your analysis with at least seven scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.Length: 12-15 pages, not including title and reference pagesYour analysis should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect scholarly writing and current APA standards. Be sure to adhere to Northcentral University's Academic Integrity Policy.The following rubric applies to the grading for this Signature Assignment.

GradingRubric
Criteria
	Content(20 points)	Points
1	Provided a detailed description of two conflicts, who was involved, and what they were about.	5
2	Compared both conflicts in regard to communication, tools, and mediation strategies used.	5
3	Explained what would have been done differently in the second conflict to result in a positive outcome.	5
4	Provided detailed examples and research to support the position.	5
	Organization(5 points)
1	Organized and presented in a clear manner. Included a minimum of seven scholarly references, with appropriate APA formatting applied to citations and paraphrasing. Paper is 12-15 pages long.	5
Total	25