MSODL Capstone ORGL63 Week 5 Quiz

QUESTION 1  Changing the transformational factors in the Burke–Litwin model ______.

A.            should result in discontinuous change and affect the deep structure

B.            should result in discontinuous change but not affect the deep structure

C.            should result in continuous change and affect the deep structure

D.            should result in continuous change but not affect the deep structure

QUESTION 2Schein’s reference to organizational cultures “espoused beliefs and values” requires ______.

A.            social validation

B.            consensus of action

C.            the reduction of uncertainty

D.            reinforcement of beliefs

QUESTION 3. Which of the following, according to Schein, is a key to successful culture change?

A.            The management of the anxiety that accompanies relearning.

B.            The assessment of whether the genetic potential for new learning is present.

C.            Both A and B

D.            None of these

QUESTION 4Which of the following is true about Tichy’s TPC framework?

A.            It does not address organization change

B.            It does address organization change.

C.            It does not address content.

D.            . It does not address process.

QUESTION 5According to Burke and Litwin, the most significant component of the model is ______.

A.            leadership

B.            management practices

C.            the external environment

D.            organization culture

QUESTION 6 A fundamental premise of the Burke–Litwin model is that ______.

A.            planned change should flow from the bottom up

B.            planned change should flow from the top down

C.            planned change should flow from left to right

D.            planned change should flow from right to left

QUESTION 7The Burke–Litwin model is based in ______.

A.            closed system thinking

B.            open system thinking

C.            sociotechnical system thinking

D.            chaos theory

QUESTION 8Organizational culture change requires ______.

A.            system wide changes

B.            direct response to the external environment

C.            revolutionary interventions

D.            all of these

QUESTION 9Which of the following is ranked from most difficult to least difficult to change?

A.            behavior, attitudes, values

B.            behavior, values, attitudes

C.            values, attitudes, behavior

D.            attitudes, values behavior

QUESTION 10Schein’s (2004) three concepts for diagnosing organization culture are ______.

A.            artifacts, espoused beliefs and values, and basic underlying assumptions

B.            artifacts, espoused policies and procedures, and basic underlying assumptions

C.            artifacts, espoused beliefs and values, and policies and procedures

D.            artifacts, espoused beliefs and values, and the total system