MGT 403 Assignment 1 Knowledge Managment

MGT 403 Assignment 1

Knowledge Managment

Course Learning Outcomes-Covered

1              Demonstrate understanding of overall knowledge management concepts, goals and strategies within the context of organization

2              Explain issues pertaining to work with tacit knowledge & support its sharing

3              Explain processes of knowledge management in companies

Assignment Questions

Question 1:

Explain the concept of knowledge management. Provide an overview of the history of knowledge management. (300-400 words)

Question 2:

Compare and contrast major knowledge management life cycle models, including the Meyer and Zack KM Cycle, Bukowitz and Wiliams KM cycle, McElroy KM Cycle and Wiig KM Cycle.

Question 3:

a.            How is tacit knowledge different from explicit knowledge? Why is it difficult to directly codify tacit knowledge? 

b.            Explain the following tacit knowledge capturing techniques in detail:

?             Learning history

?             Storytelling

?             Interviews