MGMT489 Chapter 15 - In the future, we must better understand

 MGMT 489 Project Management Questions

Chapter 15 Metrics

The following multiple-choice questions will be helpful in reviewing the principles of this chapter:

1. In the future, we must better understand how to:

A. Identify metrics

B. Measure metrics

C. Report metrics

D. All of the above

2. Metrics must be established for those activities that:

A. Are the most difficult to manage

B. The most difficult to measure

C. The most difficult to report

D. Have a direct bearing on the success or failure of the project

3. Completing a project within the triple constraint is not necessarily success if the stakeholders cannot recognize the value at the completion of the project.

A. True

B. False

4. Metrics are design to:

A. Keep stakeholders informed

B. Portray a clear and truthful representation of the project

C. Provide information for informed decision making

D. All of the above

5. In the early years of project management, how many core metrics were looked at on each project other than time and cost?

A. None

B. 2

C. 3

D. 5

6. In the early years of project management, we discovered that:

A. Measurement of time and cost was usually quite accurate.

B. The project was a success if we met the time and cost constraints.

C. Unfavorable metrics did not often provide us with sufficient information for corrective action.

D. Customers and stakeholders quickly understood the meaning of these metrics.

7. Which of the following is true?

A. Metrics should not be allowed to change as the project progresses.

B. Good metrics can provide precise predictions of performance rather than a close estimate.

C. Metrics do not provide any real value unless they can be measured.

D. All of above are true.

8. Metrics focus on the future whereas KPIs focus more so on the here and now.

A. True

B. False

9. The Rule of Inversion states that:

A. Only metrics that are difficult to measure should be selected as KPIs.

B. Risk KPIs are essential for tracking performance.

C. Only core metrics should be tracked.

D. Only the easy metrics, such as time and cost, should be selected.

10. Some metrics and KPIs may not be measured until well into the future because the measurement is based upon the beneficial use of the deliverable.

A. True

B. False

11. Which of the following is not one of the six characteristics of a KPI?

A. Predicts the present and the future

B. Can be displayed with more than one icon

C. Relevant to the success and failure of the project

D. Few in number

12. Which of the following can influence the selection of KPIs?

A. Size and number of dashboards

B. Type of audience and audience requirements

C. Audience project management maturity level

D. All of the above

13. KPIs provide no real value if they cannot be measured with any “reasonable” degree of accuracy.

A. True

B. False

14. Sophisticated measurement techniques will eliminate uncertainties and provide us with complete information for project decision making.

A. True

B. False

15. The true health of a project can be determined from a single metric or KPI.

A. True

B. False

16. During a project kick-off meeting, team members should be briefed on what KPIs will be used as well as what KPIs will not be used.

A. True

B. False