mgmt201 week 3 quiz latest 2018 january

Week 3 quiz

Question 1 of 20

______can be defined as an individual physiological, behavioral, and psychological response to perceived challenges and threats in our environment.

A. Job burnout

B. Stressors

C. General adaptation syndrome

D. Stress

Question 2 of 20

Which of the following is not one of the consequences of stress?

A. Stress can make us accident-prone.

B. Stress does not impact our immune system.

C. Stress interferes with the relationships we have with others.

D. Job dissatisfaction is linked to stress

Question 3 of 20

Symptoms of stress include:

A. Withdrawal from work activities

B. Error Increase

C. All of the above

D. Professional dissatisfaction

Question 4 of 20

According to Ghasemzadeh, Malek and Hosini (2017), which of the following is one of the organizational factors that contribute to stress?

A. Excessive Workload

B. Close working relationship with peers and supervisor

C. Good management trust and support at work

D. Positive emotional state

Question 5 of 20

Which of the following is not a personal strategy to manage stress?

A. Lifestyle adjustments

B. Job redesign

C. Attitude adjustment

D. Social support

Question 6 of 20

________ occurs when the person fights the threat in the General Adaptation Syndrome.

A. Exhaustion

B. Resistance

C. Work overload

D. Alarm

Question 7 of 20

What is the first stage in the general adaptation syndrome?

A. Work overload

B. Alarm

C. Resistance

D. Exhaustion

Question 8 of 20

___________ is characterized by exhaustion, sense of powerlessness, cynicism, and disengagement.

A. Job burnout

B. Apathy

C. Boredom

D. Withdrawal

Question 9 of 20

According to Sonnentag and Fritz (2015), Psychological detachment as a core recovery experience refers to _________.

A. Worrying about work related tasks

B. Refraining from job related activity and thoughts

C. Mental disengage while at work

D. Distancing oneself during the work day

Question 10 of 20

Which of the following is not one of the elements of well-being?

A. Engagement

B. Accomplishment

C. Positive emotion

D. Negative emotion

Question 11 of 20

___________is the successful implementation of new and useful ideas.

A. Linear phase

B. Creativity

C. Cognitive process

D. Innovation

Question 12 of 20

Which of the following is not one of the descriptions of creativity?

A. Seeing things that everyone around us sees while making connections that no one else has made

B. The process of change from what is and has been to what might not be.

C. Any action that leads to results, which are novel, useful, and predictable.

D. The entire process by which ideas are generated, developed and transformed into value.

Question 13 of 20

_____ is an approach to creativity that incorporates graphs and industrial design methods which involves brainstorming.

A. Synectics

B. Design thinking

C. Preparation

D. Concentration

Question 14 of 20

__________thinking occurs when a problem is defined in a single way and there are no deviations or alternative definitions concerned until the condition is reached.

A. Backward

B. Forward

C. Vertical

D. Horizontal

Question 15 of 20

Which of the following is not one of the things that managers can do to encourage creativity?

A. Extrinsic motivation

B. Facilitating work skill development

C. Challenging work

D. Supportive supervision

Question 16 of 20

_____________ is supervision that allows few choices, denies opportunities to participate in decisions and puts pressure to think, act, or behave in certain ways.

A. Thwarting

B. Micromanaging

C. Tweeking

D. Minimanaging

Question 17 of 20

Which of the following is not one of the things organizations need to do to create a culture of innovation?

A. Modify or create new myths

B. Use value systems and behavioral norms

C. Excessive workload demands

D. Physical artifacts and surroundings

Question 18 of 20

Psychological detachment from work can also be influenced by other factors such as _____

A. One to three full days off

B. Leisure time

C. All of the above

D. Family events

Question 19 of 20

Ozer, Chang and Schaubroeck (2014) mentioned hindrance stress includes:

A. Red tape and daily hassles

B. None of the above

C. Role ambiguity, role conflict and red tape

D. Role conflict, role confusion and red tape

Question 20 of 20

___________ is a technique designed to help us think visually and spatially about issues and problems.

A. Design thinking

B. Synectics

C. Matrix analysis

D. Mindmapping