Method for leader to manage unproductive conflict

1. Which of the following is the best method for a leader to manage unproductive conflict?

Ignore the conflict and give direction to the team.

Hold a team building off-site to help the team work better together.

Send team members to conflict resolution training.

Ask each team member the question, “What would you do to resolve this conflict if you had freedom to act?” Then facilitate a discussion to resolve the conflict.

2. “Fiscal responsibility, accountability, strategy, and execution.” These leadership expectations are:

Required

Implicit

Useful

Explicit

3. Which of the following statements describes the Leadership Practice 1: Discerning Purpose?

It takes courage to engage in the authentic dialogue needed to forward the vision, find leverage, and implement fundamental structural change.

It requires attention to the trail, to the minute, subtle, and detailed clues our life is leaving as we live it (or as it lives us).

It is to continue to give ourselves over to the pull of purpose, distill it into vision, and then deal with the anxieties that inevitably arise.

It is the practice of opening to a deeper knowing, a higher perception, a calling, an inner voice that says, “Stay with this,” or, “Do this now,” or, “This is who you are, what you stand for, what you need to move toward in your leadership.”

It requires that we distill and refine a collective sense of purpose and through honest dialogue.

It is the willingness to be authentic, to speak and act in ways that express and embody our vision of greatness.