mana5350 exam

When the unrealistically positive expectations of job applicants are lowered to match the reality of the actual work setting _____, job acceptance rates may be lower, but job performance, job satisfaction, and survival are higher for those who receive realistic job previews.

The three sequential states of recruitment efforts include all but which of the following:

Gen Y’ers rate which of the following as at least as important as compensation

How does a mission statement differ from a vision statement?

The category of HRM responsibility aimed at preserving and enhancing employee job competence is:

The step following recruitment is _____, which is basically a rapid, rough "selection" process.

The process of obtaining job information is called:

A key source of problems in mergers, acquisitions, and strategic international alliances is differences in _____.

"To be the world's best quick-service restaurant" is an example of a(n):

Which of the following are included in the five main reasons diversity has become a dominant activity in managing human resources?

In a(n) _____, employees operate remotely from each other and from managers.

Which of the following statements about RJPs is true?

Which factors have contributed to the attractiveness of globalization?

Staffing is comprised of all the following activities EXCEPT:

Poll after poll of employers demonstrates that they regard most people with disabilities as good workers, punctual, conscientious, and competent - if given:

Job specifications:

In the article "A new Mandate for Human Resources," Ulrich describes a new HR role as an employee champion as the need for HR to:

According to the text, quality of work life is defined in terms of:

Ron is a senior production manager at an avionics product research and development organization. Which of the following would be part of Ron's official responsibility for managing change?

Which of the following statements about a tight labor market is true?

All of the following are true about Generation Y EXCEPT:

Which of the following is an example of a direct cost associated with mismanaged organizational stress?

High performers who are difficult to replace represent _____ turnovers.

In retailing, there is a chain of cause and effect running from employee behavior to customer behavior to:

What is the numerator used in the formula used to calculate turnover over any period?

(Blank)______ issues address the fact that employees at every organizational level face personal or family issues that can affect their performance on the job.

What is the purpose of the process component of the LAMP model?

Any failure of an employee to report for or to remain at work as scheduled regardless of reason is:

Which of the following would NOT be considered a key force accounting for women today aiming for high-level business jobs?

In terms of recruitment sources among employers, which of the following observations is true?

To drive the diversity initiative throughout the company, it must be integrated into _____, with a requirement to measure specific results.

Which of the following is NOT considered a primary cause of intergenerational conflict?

_____ refers to actions taken to overcome the effects of past or present practices, policies, or other barriers to equal employment opportunity.

The steps undertaken by organizations to attract and retain racial and ethnic minorities include all of the following EXCEPT:

Information, design, and statistics pertain to which component of the LAMP model?

Having a rational talent strategy including competitive advantage and talent pivot points pertains to which component of the LAMP measurement system?

A broad objective of HRM is to _____ of all workers in the organization.

Which of the following is a characteristic of a 21^st-century corporation as compared to a 20^th-century corporation?

What is the advantage of using job performance as a job analysis method?

All of the following statements about competency models are true EXCEPT:

RJPs seem to work best when:

Distrust, disrespect, and animosity pertain to which component of indirect costs associated with mismanaged organizational stress?

What is the purpose of measuring turnover costs?

In the article "Building a Business Case for Diversity," Robinson & Dechant discuss all BUT the following reasons for diversity:

Retention comprises all of the following activities EXCEPT:

_____ measures are usually expressed in terms of time, quantity, or quality.

Strategic workforce planning focuses on firm-level responses to _____ business issues over multiple time horizons.

Which of the following is NOT a way in which companies have broadened the scope of their interactions with universities for the purposes of recruiting?

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, and speed is called:

Which of the following is true?

Which of the following is NOT a feature of high-performance work practices?

Which of the following is an example of an indirect cost associated with mismanaged organizational stress?