LEAD Week 4 - Explain what Key Performance Indicators (KPIs)

LEADW4

Please view the scenario at the link below.

The Scenario: https://lms.devry.edu/lms/video/player.html?video=1_fz4l871z

The Assignment

After reviewing the Week 4 Reading and Supplemental Materials ( see below for links), create a 2-page Microsoft Word analysis report and infographic (instead of a traditional dashboard) for your supervisor that includes the following: 

1. Importance of KPIs

· Explain what Key Performance Indicators (KPIs) are important and how they can be used to track the progress and risks related to the digital transformation effort (i.e., using AI to improve services).

2. Infographic 

· Identify three (3) KPIs related to the digital transformation effort (i.e.,  using AI to improve services).

· Provide a brief description of what each KPI will measure and its importance. 

· Insert your infographic into the analysis report.

3. Risks and Mitigation Strategies

· Propose three (3) potential leadership risks leaders may face as they work through the digital transformation effort and provide a mitigation strategy for each risk. * Each mitigation strategy must include credible support (i.e., APA citations).

Reading and Supplemental Material:

https://youtu.be/2tuWjtc2Ifk

https://onlinelibrary.wiley.com/doi/epdf/10.1002/piq.21359